Qantas has announced aircraft upgrades, new lounges and a new Pilot Academy alongside a record profit at the 2018 half-yearly results last Thursday. Qantas’ record half-yearly profit of $976 million was widely reported by Australian media. But of most interest to frequent flyers are the other announcements made alongside the financial reporting in the Qantas … Continued
Qantas’ underwhelming, overcrowded Business Lounge at Sydney Airport is finally set to receive a refresh. The Qantas Sydney international Business Lounge is one of the busiest in the airline’s international network. But for the past several years it has been somewhat neglected. The refurbishments will commence in the second half of 2018. Qantas expects the … Continued
Not only is Hong Kong one of the world’s best airports, but it’s home to some of the world’s best Oneworld airline lounges. There are no less than nine Hong Kong Oneworld lounges available to frequent flyers with Sapphire and Emerald status. This includes Qantas Gold and Platinum members. Cathay Pacific operates six of the … Continued
Qantas now sells one-time passes to its Qantas Club lounges, with access to domestic lounges starting from $39. But, one member asks, is it worth paying $39 to use the Qantas Club in Sydney for just an hour? So I’m QF Silver. I received an email offering me entry into the Qantas Club for my … Continued
If you’ve been waiting an eternity for a refund from Qantas, you’re not alone. Many Qantas customers have posted recently about their frustration in waiting for a refund from the airline. It appears that waiting several months for a refund from Qantas, even in cases where the airline cancelled its own flight, is now normal. … Continued