Our members are divided over changes recently announced by Intercontinental Hotels Group to its loyalty program, IHG Rewards Club. Are the changes a positive thing for customers or not? A major part of the announcement is the creation of a new tier above Platinum, which is currently the highest tier. At the same time, IHG … Continued
Many of our wine-loving members are also members of Qantas’ food and wine community, Qantas Wine (formerly epiQure). The program claims to offer good deals on premium wines, and many of our members are also attracted by the proposition of bonus frequent flyer points. Anyone can order wine from epiQure, but becoming a full member … Continued
Many of our members are bracing themselves for the day the US Airways Dividend Miles and American Airlines AAdvantage programs merge next month. Dividend Miles has been a very popular program amongst our members, largely due to the ability to buy cheap miles to use in premium cabins on oneworld airlines. Next month, however, the … Continued
One member this week was unable to secure a Qantas codeshare flight on a return trip to Paris due to the route taken. The flight from Dubai to Paris had to be on an Emirates flight. As a Qantas Club member, our member was assured by the travel agent that access to the Emirates lounge … Continued
Qantas has removed the annual fee charged to businesses for ongoing membership of Aquire, its loyalty program for small-to-medium businesses. The removal of the $179 yearly payment makes Aquire significantly more attractive to business owners. The change was announced along with various other improvements to the program including the addition of three new partners and … Continued