Air NZ Removes “Seat Only” Fares to Perth, Hawaii & Tahiti

Over the past decade or so, there has been a clear trend in the airline industry to “unbundle” airfares. For the increasingly prominent low-cost carriers, selling cheap tickets with optional add-ons is a core part of the business model. But even some full-service legacy carriers have launched “light” or “basic” fares in recent years which … Continued

Qantas 737 Trans-Tasman Economy Class Review

New Zealand is one of the most important international destinations for Qantas. Competing with Air New Zealand on many routes, Qantas currently offers 182 trans-Tasman flights per week using a mix of Boeing 737 and Airbus A330 aircraft. While Air New Zealand is effectively a low-cost carrier across the ditch, charging extra for things like … Continued

USA Proposes Mandatory Refunds for Aircraft Type Downgrades

The United States Department of Transportation (DOT) has proposed updated legislation that would require airlines to offer refunds for “significant changes” including aircraft type changes that result in a downgrade in the available amenities and onboard experience. The US government already requires airlines to offer customers a refund if there is a significant change and … Continued