Over the past decade or so, there has been a clear trend in the airline industry to “unbundle” airfares. For the increasingly prominent low-cost carriers, selling cheap tickets with optional add-ons is a core part of the business model. But even some full-service legacy carriers have launched “light” or “basic” fares in recent years which … Continued
New Zealand is one of the most important international destinations for Qantas. Competing with Air New Zealand on many routes, Qantas currently offers 182 trans-Tasman flights per week using a mix of Boeing 737 and Airbus A330 aircraft. While Air New Zealand is effectively a low-cost carrier across the ditch, charging extra for things like … Continued
The United States Department of Transportation (DOT) has proposed updated legislation that would require airlines to offer refunds for “significant changes” including aircraft type changes that result in a downgrade in the available amenities and onboard experience. The US government already requires airlines to offer customers a refund if there is a significant change and … Continued
Virgin Australia will restore in-flight wifi from the end of this year, with high-speed internet to be rolled out across most of the airline’s fleet over the next 18 months. Virgin Australia previously offered wi-fi on board most of its planes before the pandemic. This service was free on domestic flights and for the first … Continued
Air Canada uses Boeing 787 Dreamliners on many long-haul international routes, including from Sydney and Brisbane to Vancouver. These aircraft are also frequently used on busy domestic routes such as Toronto-Vancouver. For this review, I tested out Air Canada’s Boeing 787-9 Economy Class on a relatively short Canadian domestic flight from Vancouver to Calgary. Flight … Continued