My Virgin Australia Downgrade Experience
I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.
I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.
The ACCC is taking Qantas to court, alleging the airline continued to sell tickets on more than 8,000 flights it had already cancelled.
We review the new Malaysia Airlines Boeing 737-800 Business Class experience on a flight from Kuala Lumpur to Bangkok.
If you’re a regular flyer on the Sydney-Melbourne or Sydney-Canberra routes, you’ve probably experienced your fair share last-minute flight cancellations. Why are these routes disproportionately affected?
The ACCC has called on the government to consider a compensation scheme for Australian airline passengers with delayed or cancelled flights.