Stewart Island Flights Review (Oban to Invercargill)

Stewart Island Flights is a small airline based in Invercargill on New Zealand’s South Island. Specialising in commercial and charter flights to Stewart Island, the airline has a fleet of just four light aircraft. I recently flew with Stewart Island Flights from Oban, the main town centre on Stewart Island, to Invercargill. Normally in a … Continued

Finn-UNFair: Thousands Lost in Compensation Nightmare

Multiple Finnair passengers have been left up to AU$13,000 each out of pocket, through no fault of their own, after they tried to claim EU261 compensation for flights delayed due to mechanical faults. In the European Union, airlines are legally required to compensate passengers for flights delayed by more than 3 hours, except in extraordinary … Continued

Podcast #66: EU261 Claims Cost Finnair Passengers Thousands

There are countless “claim agencies” that specialise in claiming EC261/2004 (EU261) compensation from airlines for flight delays, cancellations and overbooking in the European Union. Their promise is simple: They’ll chase up airlines for money legally owed under European laws, on behalf of airline passengers who lack the time or expertise to do it themselves. Most … Continued

Rex Extends Domestic Flight Cancellations

Rex has extended the grounding of its Boeing 737 fleet and cancelled many of its domestic flights for at least several more weeks, as a result of the extended lockdown in Sydney and COVID-19 restrictions in other Australian cities. Rex has not operated any Boeing 737-800 flights since 18 July 2021. ZL689 from Gold Coast … Continued

Can You Get a Refund for Cancelled Domestic Flights?

As the past week has shown, domestic travel restrictions within Australia can change very quickly. This makes it difficult to book flights with confidence. But to maintain cash flow, airlines need the public to keep booking! So, most airlines have introduced additional flexibility for domestic flight bookings. But can passengers expect a refund if they’re unable … Continued