Hilton Honors Members Shortchanged on Qantas Points Transfers
Hilton Honors members should get 1,500 Qantas Points for every 10,000 Hilton points transferred to Qantas Frequent Flyer, but only 10% of those points are arriving.
Tag: Complaints & Resolutions
Uber Drivers Routinely Cancelling Cairns Airport Rides
Uber says drivers who routinely cancel rides without a valid reason could be banned from the app, as travellers complain of frequent cancellations from Cairns Airport.
Don’t Want to Wait on Hold? Qantas Still Provides Customer Service via Social Media
As an alternative to calling, you can access Qantas customer service through Facebook messenger. It might take a while to get a reply, but the social media team is on the ball.
Qantas Website Error Codes (And How to Avoid Them)
We’ve put together a list of the most common error codes that you’ll encounter on the multi-city booking page of the Qantas website.
Virgin Australia Codeshares: Pay More for a Less Seamless Experience
Virgin Australia sells VA-marketed codeshare flights on several partner airlines including Singapore Airlines and Air Canada. When booking these, you’ll often pay more for a less seamless experience.