Qantas Forces Business Passenger to Accept Downgrade
A Qantas Business class passenger has vowed never to fly with the airline again, after they were forced to accept a downgrade to Economy on an overnight international flight.
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Credit Card Points Transfer Assistant
To get started with the AFF Credit Card Points Transfer Assistant, please select your credit card rewards program:
Award Booking Service
It can be difficult to work out how best to redeem your points and to find award availability. Airlines don't always make it easy to redeem your hard-earned points effectively. But there’s no need to waste hours searching for award seats that might not even exist!
We can help you with simple award flight bookings, right through to complex round-the-world itineraries. Our team knows how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
Comprehensive Training Program
Our Training Program is the ultimate resourse for Australian travellers that want to learn how to travel better for less.
Informative Live Webinars
Our live webinars cover a wide range of topics of interest to frequent flyers, point collectors and anyone that wants to get more out of their travel.
By attending these hour-long sessions you’ll get to hear – directly from our experts – the very latest tips and strategies to travel better for much less! You’ll also have the opportunity to ask questions, and to interact with our team & other webinar participants.
Complaints & Resolutions is a popular topic at the Australian Frequent Flyer. While no-one likes a bad travel experience – these things do happen, and there may well be cause to complain.
A Qantas Business class passenger has vowed never to fly with the airline again, after they were forced to accept a downgrade to Economy on an overnight international flight.
Read moreThe Australian Competition & Consumer Commission (ACCC) has made numerous recommendations in its 149-page final report on loyalty programs, which was released today. The ACCC says that changes are needed
Read moreSomething needs to be done about the taxi touts harassing and scamming tourists arriving at Melbourne Airport. If you’ve flown to Melbourne’s Tullamarine Airport recently, you may have noticed the
Read moreEarlier this year, German airline Lufthansa tried to sue a passenger that exploited the loophole of hidden-city ticketing by skipping the last flight on their ticket. This case has now
Read moreThe recent changes to Virgin Australia’s Business class catering have come back to bite after a Virgin Business Class passenger was told they’d have to pay for a can of
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