Australians Ineligible for Bonus Alaska Miles with Purchases?
Australians and other non-US members of Mileage Plan have been ineligible for bonus miles during Alaska Airlines’ most recent promotions. Is this a deliberate new policy?
Tag: Complaints & Resolutions
Review Date Confusion: Velocity Members Caught Out by Status Renewal Changes
If your Virgin Australia status review date is on or after 1 October 2025, you’ll have to meet the more onerous new requirements to renew your tier – even if you would have requalified before 1 October under the current system.
Melbourne Airport’s Taxi Touts Still Active: What Gives?
Unlicensed drivers are still hassling passengers at Melbourne Airport, almost six years since taxi touting became illegal in Victoria.
Qantas Green Tier Problems: “Offset Flying” Leaf Not Crediting
Many Qantas customers aren’t receiving the promised Green Tier “leaf” after paying to offset the carbon emissions from a flight.
Velocity Gold Member Denied Benefits on South African Airways
South African Airways has refused to provide advertised status benefits including priority check-in at its home airport to a Velocity Gold member.