Qantas Status Benefits on KLM: Only on Codeshares?
The Qantas website states that Gold and Platinum frequent flyers receive additional benefits flying KLM, but it seems this only applies on codeshare flights.
Tag: Complaints & Resolutions
How to Find Your Qantas Fare Class
The Qantas website does not show your fare class (RBD) when booking a flight. But you can figure it out with these workarounds.
How to Contact Accor Customer Care
Accor Live Limitless (ALL) doesn’t exactly make it easy to speak to a real person at its customer service department. But there are 3 ways to get in touch.
Qantas No Longer Triaging Repeat Callers
The Qantas call centre used to triage customers who called repeatedly within a short time to a more experienced onshore agent. This is no longer happening.
Australian Flyers Call for Airline Ombudsman, Compensation Scheme
Australian frequent flyers overwhelmingly want a European-style air passenger compensation scheme and an independent airline ombudsman.