This week a Platinum Velocity member is seriously considering abandoning their loyalty to Virgin Australia. Until now this member has flown Virgin exclusively. But after recent devaluations to the Velocity program and poor experiences with Virgin’s partner airlines, they’re on the lookout for greener pastures. Qantas’ superior international network is one reason for jumping ship. … Continued
Qantas has begun offering its frequent flyers the option to “purchase” Platinum status using their frequent flyer points. Multiple AFF members have been contacted by Qantas over the phone with the targeted offer. The asking price? 100,000 Qantas points. In each case, the contacted member had already held Platinum status for several years but had … Continued
Virgin Australia will re-brand its extra-legroom Economy seats as “Economy X”, adding additional benefits including priority boarding and dedicated overhead locker space for Economy X passengers. As part of the new product launch, Virgin will reconfigure its Boeing 737 aircraft to offer three rows of extra-legroom seating at the front of the cabin. This is … Continued
Status matches are a great way to gain status with another airline for free, simply by leveraging your existing status. From time to time, airlines will try to attract the frequent flyers of other airlines by offering a complimentary status match. Sometimes such status matches are promoted by the airline, while at other times it … Continued
Frequent flyers with Virgin Australia are getting a raw deal when it comes to lounge access, according to our members. Virgin Australia flyers with Gold or Platinum status are entitled to lounge access, at least in theory, when flying with Virgin’s partner airlines. But our members are unimpressed by the many gaps in Virgin’s lounge … Continued