It’s relatively well-known that the Qantas call centre can release extra reward seats for Platinum frequent flyers. It seems Virgin’s call centre staff may also have similar powers to release extra Virgin Australia upgrade space. Platinum Velocity members are entitled to up to four complimentary upgrades from Economy Freedom fares to Business class per year. … Continued
Air New Zealand has terminated its trans-Tasman alliance with Virgin Australia. The surprise announcement marks the end of an 8-year partnership between the Kiwi carrier and Virgin Australia. Air New Zealand’s alliance with Virgin Australia will end on 28 October 2018. From this date, Virgin Australia customers will no longer be able to book Air … Continued
Qantas has an excellent lounge at Singapore’s Changi Airport. The combined Business & First class lounge features a seasonal dining menu, bar service, helpful staff and well-appointed showers. Unfortunately, the Qantas Singapore Lounge can get very crowded in the evening. This has been a problem for many months. But lounge overcrowding has just become much … Continued
Virgin Australia’s Velocity Frequent Flyer members will now earn 50% fewer status credits on Singapore Airlines Economy Standard fares. The adjustments to Velocity points and status credits earn rates follow the changes made to Singapore Airlines fare classes in January. The major change sees Singapore Airlines Economy Standard fares now earning Velocity status credits at … Continued
Qantas is one of several Oneworld airlines to offer lifetime status. Recognising continuing customer loyalty over many years, Qantas offers lifetime Silver and Gold status to frequent flyers that earn 7,000 or 14,000 lifetime status credits, respectively. But Qantas has never offered a Lifetime Platinum tier. This week our members discuss the possibility of a … Continued