COVID-19 Travel Update: 16 March 2020

Last Friday, we released a summary of the latest COVID-19 news relating to travel and loyalty programs. This article provides an updated summary of recent changes that are relevant to Australian frequent flyers, as of Monday 16 May 2020. A lot has changed in just three days. All travellers from overseas are now being required … Continued

COVID-19 Travel Update: 13 March 2020

Yesterday, the World Health Organization declared COVID-19 a pandemic. The evolving coronavirus situation is making overseas travel increasingly difficult. Even if you happen to have a pre-existing travel insurance policy that covers coronavirus – and the health risks aside – countries are increasingly placing new entry restrictions and many flights are being cancelled. Meanwhile, airlines … Continued

Virgin Australia Removes Velocity Numbers from Boarding Passes

Virgin Australia will no longer print Velocity Frequent Flyer membership numbers on boarding passes issued by airport check-in kiosks. The change, which appears to be for privacy and security reasons, took effect from yesterday. In addition, Velocity Frequent Flyer members are now required to show their digital membership card along with their boarding pass in … Continued

Should Airlines Extend Status Due to Coronavirus?

As the coronavirus outbreak spreads, more flights are getting cancelled and fewer people are travelling. Demand for leisure travel is weak, some countries have imposed travel bans, and many corporate travellers are grounded as businesses impose their own travel restrictions. As a result, many airlines and hotels – especially in the Asia-Pacific region – are … Continued

Shangri-La Golden Circle Extends Status of All Global Members

The Shangri-La Group has announced that it will extend the tier status and benefits of all Golden Circle hotel loyalty program members worldwide. Current Diamond and Jade members of Shangri-La’s Golden Circle program will all have their status extended until 31 December 2021, due to the current coronavirus situation and associated travel restrictions. The updated … Continued