Airline Status

Airline status ensures an enjoyable experience when flying with the airline putting you ahead of the crowd when trying to get an upgrade, complimentary lounge access and other benefits.

Air Canada 787

Benefits for Velocity Members on Air Canada?

In 2017, Virgin Australia launched a new codeshare partnership with Air Canada. At the time, Velocity members were hopeful that Air Canada could become a Velocity Frequent Flyer partner in the same way as Delta or Singapore Airlines. But this hasn’t quite been the case. So, what exactly does Velocity’s partnership with Air Canada entail? … Continued

10 Mar 2019 Virgin Australia
Australian passport QF express pass

Qantas Clarifies Express Card Policy for Platinum Flyers

Qantas has clarified its policy on issuing express path cards to Platinum and Platinum One frequent flyers. It comes after reports that frequent flyers were not being issued with express cards despite being entitled to them. The good news is that those express path cards, which help travellers to speed through airport customs and immigration, … Continued

3 Mar 2019 Qantas
Crew of SkyTeam member airlines

Why Australians Should Stop Ignoring SkyTeam

If you’re an Australian-based frequent flyer, you’re probably a member of Qantas Frequent Flyer and Virgin Australia Velocity. You might even be a member of a Star Alliance frequent flyer program, such as Singapore Airlines KrisFlyer or Air New Zealand Airpoints. But most Australians completely overlook SkyTeam airlines and their frequent flyer programs. SkyTeam is … Continued

1 Mar 2019 SkyTeam
Confused man question marks

The Madness of Lounge Access Rules

It’s often said that you need a degree in lounge access to be fully across the many intricacies of airline lounge entry requirements. Lounge access rules can be extremely confusing, with so many different rules and exceptions. It’s one of the reasons that AFF’s Lounge Access Help Desk thread is still going strong after 5 years! … Continued

Double Status Credit offers attract customers, but do they create loyalty?

The Dark Side of Double Status Credits

In case you haven’t already heard, Qantas released its latest Double Status Credits promotion this week. Until tomorrow, you can earn double Qantas status credits on all new Qantas flight bookings, for travel until the end of August 2019. Double status credit promotions are popular with both airlines and their customers, and for good reason. These … Continued

21 Feb 2019 Qantas
Brisbane Airport My Lounge coming soon

Virgin’s Lounge Network is Still a Work in Progress

With the planned opening date for Virgin Australia’s new Wellington lounge pushed back until April, Virgin passengers departing Wellington remain without lounge access for now. Meanwhile, Virgin Australia passengers departing Brisbane on international flights are being relegated to third-party lounges as construction of the new Brisbane “My Lounge” continues. Virgin’s Brisbane lounge is now due to … Continued

19 Feb 2019 Virgin Australia
Double qantas status credits is back

Maximise Double Qantas Status Credits – February 2019

Qantas has just released its much-anticipated Double Status Credits offer for February 2019! Until Monday 25 February, you can earn double Qantas status credits for new Qantas flight bookings when travelling between 25 February and 31 August 2019. To participate in this promotion, be sure to first register on the Qantas website. By taking advantage … Continued

18 Feb 2019 Qantas
Virgin Australia "the business"

The Virgin Status Run That Wasn’t

If you’re just a little bit short of the requirements to reach a higher airline status tier, it can be tempting to undertake a status run. This is exactly what clipped_wings and her husband decided to do recently. This member’s husband had already earned enough Velocity status credits to maintain Virgin Australia Platinum status, but still needed … Continued

14 Feb 2019 Flight Reviews
Virgin Lounge Pass Holders Incorrectly Denied Entry

Virgin Australia’s New International Lounges

On 28 October 2018, Virgin Australia’s messy divorce with Air New Zealand was finalised. It’s now no longer possible to earn or redeem Velocity points on Air New Zealand flights. Gold and Platinum Velocity members, as well as Virgin Australia Lounge members, have also lost access to Air New Zealand’s lounges when flying to or within New Zealand. … Continued