Just as it’s possible to redeem Virgin Australia Velocity points for Singapore Airlines flights, the same is also true in reverse. If you have Singapore Airlines KrisFlyer miles, you have the option to either transfer these to Velocity or simply book Virgin Australia flights directly using KrisFlyer miles.
The number of KrisFlyer miles that you’ll need to book a Virgin Australia flight is published in the dedicated KrisFlyer award chart for Virgin Australia redemptions.
The prices shown above are for one-way awards. Round-trip bookings cost double the number of miles, but you are allowed a free stopover on return bookings. You are also allowed a surface sector at the destination. This means, for example, that you could book the following itinerary for 42,000 KrisFlyer miles in Business Class:
- Melbourne to Cairns in Virgin Australia Business Class
- Surface sector from Cairns to Townsville
- Townsville to Melbourne in Virgin Australia Business Class, with a stopover in Brisbane for several days
The equivalent of the above itinerary would cost 82,500 Velocity points.
The best use of KrisFlyer miles for Virgin Australia redemptions is longer flights within the eastern Australian states (i.e. excluding WA and NT), which are priced at a fixed rate of 11,000 KrisFlyer miles in Economy or 21,000 KrisFlyer miles in Business class, each way.
Due to the zone-based award chart, short point-to-point flights on Virgin Australia are a relatively poor use of Singapore Airlines KrisFlyer miles. For example, Sydney-Canberra costs the same number of miles as Adelaide-Hamilton Island. Clearly, the latter is a better use of miles.
For reward flights to Los Angeles on Virgin Australia, you would be better off redeeming Velocity points.
How to book Virgin Australia flights with KrisFlyer miles
In theory, you can book Virgin Australia flights using KrisFlyer miles on the Singapore Airlines website. Simply log into your KrisFlyer account and search for the route you want to book, selecting “redeem flights”.
If you’re searching for flights on a route that Singapore Airlines also operates, such as Melbourne-Wellington, only Singapore Airlines flights will be shown by default. To view flights on Virgin Australia, you’ll need to click on “Other partner airlines” at the top of the search results page:
If no seats are showing on the Singapore Airlines website – which is a common problem – you can book by calling KrisFlyer Membership Services on 02 8228 1188 (from within Australia).
In general, award availability should match what is available to Velocity Frequent Flyer members.
Note that you cannot combine Virgin Australia flights with flights on other airlines on KrisFlyer award tickets. Virgin Australia redemptions with KrisFlyer are exclusively for travel on Virgin Australia operated flights.
Join the discussion on the Australian Frequent Flyer forum: Booking Virgin Flight with Krisflyer points
Would you like help using your frequent flyer points?
Frequent Flyer Solutions offers a personalised service that’s designed to take the hard work out of redeeming your frequent flyer points.
Award Flight Assist can help you to book a Star Alliance Round The World Award using your KrisFlyer miles! Just let the team know where you would like to go, and they can prepare a great itinerary for you.