QantasLink Dash 8 Economy Class ReviewThe De Havilland DHC-8, or “Dash 8”, is the backbone of the QantasLink fleet and a common sight at regional airports around Australia. There are three versions of the Dash 8 in the QantasLink fleet; the -200 series which is mostly used on flights to Lord Howe Island, and the larger Dash 8 Q300 and Q400 turboprop aircraft.

In this review, we look at the QantasLink Economy class service on a short Dash 8 Q400 hop from Sydney to Canberra.

Flight Details

Flight number QF1419
Route Sydney (SYD) to Canberra (CBR)
Aircraft type De Havilland DHC-8 400 series (Dash 8 Q400)
Class of travel Economy
Seat number 3A
On-time performance We arrived 20 minutes early
Star rating 4.5 stars out of 5

The route

QF1419 route map

Flight Cost

This flight was booked as a connecting flight on an international itinerary, but an Economy ticket from Sydney to Canberra normally starts at $192 one-way for a red-eDeal fare. You can sometimes get a lower price when the route is on sale. Classic Flight Reward tickets cost 8,000 Qantas points + $59, and there is usually plenty of award availability.

Airport Experience

Navigating Terminal 3 at Sydney Airport, which is the Qantas domestic terminal, is usually very easy. There are plenty of self-service check-in and automatic bag drop kiosks, so there’s never any need to wait. Qantas staff are also available if you need help.

There are two security checkpoints at Terminal 3 – if the main one is busy, you can usually head over to the smaller checkpoint at the western end of the concourse and you’ll rarely have to wait long.

Qantas Club members and Qantas Gold/Oneworld Sapphire frequent flyers normally have access to the Qantas Club. Qantas Platinum, Platinum One and Oneworld Emerald frequent flyers can use the domestic Qantas Business Lounge. However, these lounges are currently closed due to government-mandated COVID-19 restrictions.

The Qantas lounges in Sydney are currently closed
The Qantas lounges in Sydney are currently closed

The Hard Product

QantasLink does not offer Business class on its Dash 8 aircraft. On the Q400, there are 19 rows of Economy seats in a 2-2 configuration.

Inside the QantasLink Dash 8 Q400
Inside the QantasLink Dash 8 Q400

The best seats are 1B, and 2C/D which are located in the exit rows and offer extra legroom. However, note that QantasLink does not allow advance seat selection for aircraft weight & balance reasons. Seats are assigned automatically – with frequent flyers with higher status generally being assigned seats closer to the front of the plane. However, you can choose from the available seats once online check-in opens 24 hours before departure.

The leather seats on the Dash 8 are quite narrow, but are comfortable for short flights and offer a good amount of legroom. The seats do not recline.

Legroom in row 3 of the QantasLink Dash 8 Q400
Legroom in row 3 of the QantasLink Dash 8 Q400

There are no power outlets, wifi or in-flight entertainment – other than a magazine in the seat pocket – on the QantasLink Dash 8. So, you may like to bring your own entertainment – for example, you could use the time to listen to the AFF on Air podcast on your own device. If you own a pair of noise-cancelling headphones, you may also like to bring these with you as the plane is quite noisy!

Note that the overhead lockers on the Dash 8 are smaller than those on a jet. Larger carry-on bags are tagged as “premium hand luggage” and are stored in the cargo hold during the flight. They can be collected from the foot of the aircraft on arrival.

Personally, I like flying on the Dash 8s. They don’t come with the bells and whistles of a jet aircraft, but the flights are typically short anyway and, on a Dash 8, you really feel like you’re flying! The cruising altitude is also typically lower (Dash 8s cannot fly above 25,000 feet) so you often get better views out the window.

The Soft Product

I’ve flown many times on QantasLink Dash 8s, and cannot remember ever receiving bad service. The crews are great, and while hot meals are not served, the catering is usually appropriate for the time of day and the length of the flight.

This particular flight from Sydney to Canberra departed at midday, and a cold chicken and pasta salad pot was served promptly after takeoff with a bottle of water. This was followed by a choice of tea, coffee or cold drinks. The salad was actually very tasty and hit the spot. With a flight time of less than half an hour, I couldn’t have asked for more.

Refreshment served on QF1419
Refreshment served on QF1419

On some QantasLink Dash 8 flights, a snack box such as this one is served:

QantasLink snack box
Typical QantasLink snack box

On flights departing in the late afternoon and evening, complimentary beer and wine is available in Economy class.

QantasLink Dash 8 Q400 Economy Class
  • Airport Experience
  • Hard Product
  • Soft Product
4.5

Final thoughts

It’s always a pleasure to fly with QantasLink, and this flight was no exception. The cabin crew were friendly, the complimentary snacks and drinks hit the spot, and we arrived early. There are no bells & whistles on the Dash 8, but for short flights, this aircraft does the job reliably.

________________________

Related Articles

Recommended by the Australian Frequent Flyer

Earn Cash from everyday purchases Get paid up to 25% in real cash from your everyday purchases from leading companies such as Virgin Australia, Booking.com, Coles, Apple, Microsoft and much more. Free to join and no catches! www.cashrewards.com.au
Buy Wine Online | Vinomofo Australia Vinomofo is the best wine deals site on the planet. Good wines, real people and epic deals, without all the bowties and bs. www.vinomofo.com

AFF Supporters can Login Now to remove all advertisements


Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 60 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil, New Zealand & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can contact Matt at [email protected]

3
Comments

  Subscribe  
newest oldest
Notify of
Peter Craddy

My wife and I flew in a Dash 8 in Aug from TSV to CNS and I agree that the flight we had was better than the connecting flight we’d had up from BNE. Only about 20 pax on the flight so we could basically sit where we like. Great views going up the coast and cool photos of the props.

Mick beech

Hi, I fly on this aircraft all the time it’s a great plane and very quiet for a turbo prop, and very comfortable, and it’s faster than the Ba146, which is a 4 engine turbine, love this plane….

Nicole Gough

I live in Port Macquarie and fly a Dash 8 or Virgin’s equivalent often. I do not like the Dash 8 at all. It is always filthy, even when I flew out of another airport. A good scrub would be great now that they are grounded for a while. Calling the meagre offerings a full service flight (on both airlines) makes me laugh. And back to the dirt, I wonder how clean the water tank and coffee pot is, because it is quite undrinkable. The Dash 8 is sometimes the most expensive leg of my flight for the least comfort… Read more »