Airlines Get Away With So Much By Fobbing Off Complaints
Airlines are quick to take your money, but often slow to refund it when you're owed compensation. They get away with too much by ignoring complaints.
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Airlines are quick to take your money, but often slow to refund it when you're owed compensation. They get away with too much by ignoring complaints.
In this opinion piece, I share my thoughts on 11 things Virgin Australia is great at... as well as 8 things the airline could do better.
The NSW TrainLink Discovery Pass comes with unlimited train and coach travel in NSW for six months for just $420. Unfortunately, the First Class option is no longer available.
Departing from Sydney every afternoon, Qantas flight QF1 is the airline's flagship "kangaroo route" to London via Singapore. This guide explains everything you need to know about this Airbus A380 flight.
This Airfare of the Week (AOTW) features Star Alliance member Asiana Airlines' direct Business Class tickets from Sydney to Seoul.
Rather than sitting in the terminal or a lounge, you could access the gym, swimming pool, sauna and showers at PARKROYAL Melbourne Airport - located right across the road from the terminals - for just $25.
Our complete, updated list of fifth-freedom routes includes all international tag flights that can be booked as standalone journeys.
We review the Economy Class seat and experience on Qantas' new Airbus A321XLR, flying from Sydney to Melbourne.
This guide explains why many people might find Turkish Airlines Miles&Smiles to be the best loyalty program for earning Star Alliance Gold status through flights in 2026.
Airlines have to find a balance between offering enough food, at the right times, without blowing their catering budget. On overnight flights, many airlines don't get this right...
Qantas is offering a 25-60% bonus when you buy top-up points until 11 December 2025. This can be a good deal in some instances, but there are cheaper ways to get Qantas Points.
This Airfare of the Week features Oneworld member Fiji Airways' well-priced Business Class tickets from Nadi to Los Angeles. To maximise your Qantas Points & status credits, you could even fly via Hong Kong for a similar price.