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Showing the latest news for category Virgin Australia.

Virgin Australia Boeing 737-800 at Melbourne Airport, Qantas plane behind

My Virgin Australia Downgrade Experience

I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.

7 Sep 2023 Virgin Australia
Virgin Australia Boeing 737-800 cabin interior business and economy

Velocity Fixing Status Credit Error

Velocity Frequent Flyer is working to resolve an error that has seen some members receive fewer status credits than advertised at the time of booking.

13 Aug 2023 Virgin Australia