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Showing the latest news for category Virgin Australia.

Virgin Australia Boeing 737-800 at Melbourne Airport, Qantas plane behind

My Virgin Australia Downgrade Experience

I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.

7 Sep 2023 Virgin Australia
Virgin Australia Boeing 737-800 cabin interior business and economy

Velocity Fixing Status Credit Error

Velocity Frequent Flyer is working to resolve an error that has seen some members receive fewer status credits than advertised at the time of booking.

13 Aug 2023 Virgin Australia
Virgin Australia and All Nippon Airways aircraft at Sydney Airport

Virgin Australia Launches Partnership with ANA

Virgin Australia has launched its long-awaited partnership with All Nippon Airways (ANA), allowing Velocity members to earn points & status credits on ANA flights.

19 Jul 2023 Virgin Australia
Velocity silver status baggage tag

Guide to Virgin Australia Velocity Silver Status

Velocity Silver status comes with extra baggage, two airport lounge passes, bonus points and more benefits when flying with Virgin Australia oi its partner airlines.

27 Jun 2023 Virgin Australia
Virgin Australia Boeing 737-800

Points in Inactive Velocity Accounts Will Soon Expire!

Do you know someone who hasn't used their Velocity Frequent Flyer account for a while? Their Velocity points could expire on 30 June 2023 when Virgin Australia ends its pause on points expiration.

19 Jun 2023 Virgin Australia