Last year, Qantas introduced a new frequent flyer partnership with Air France & KLM. Qantas Frequent Flyer members can earn & redeem points for Air France and KLM flights, and Qantas Silver, Gold, Platinum & Platinum One members receive reciprocal status benefits when flying with either airline. Unfortunately, as we reported in February, the implementation … Continued
Qantas is refusing to offer flexibility to frequent flyers that were on track to upgrade to a higher status tier before the COVID-19 travel shutdown. Several Australian Frequent Flyer members were just 10 or 20 status credits short of attaining Gold status before the travel restrictions were implemented and flights grounded. Under normal circumstances, they … Continued
Qantas is now offering flight credits to passengers that were booked to fly until the end of September 2020 (previously July 2020). Qantas credit vouchers can also now be used towards multiple new bookings, rather than just one booking of equal or greater value. But the national carrier is no longer waiving change fees for … Continued
Qantas has secured an additional $550 million in debt funding, giving the airline sufficient liquidity to survive until at least December 2021, CEO Alan Joyce revealed in a market update this week. But this is not without trade-offs, with Project Sunrise now delayed indefinitely and Qantas’ A380 refurbishment program suspended. We may never see an … Continued
Although Qantas is no longer filling its aircraft seat pockets with reading material, and many planes are temporarily grounded, Qantas has continued producing and printing its in-flight magazine. But this month’s Qantas Magazine isn’t written for passengers looking to pass the time during their flight. Instead, the magazine is being mailed out to selected Qantas … Continued
If you’re currently booked on a Qantas flight for travel until 31 July 2020, and no longer wish to travel, you have until next Thursday to cancel for a flight credit voucher without paying any fees. Qantas has been actively encouraging passengers to request a credit voucher at the earliest opportunity. After all, this is … Continued
Qantas Frequent Flyer members now have the option to get two-factor authentication codes via an offline Authenticator App, rather than relying on text messages or security questions. Qantas implemented two-factor authentication, which adds a second layer of security to members’ frequent flyer accounts, in 2019. Designed to prevent loyalty program fraud, the system requires members … Continued
You’ll no longer be able to earn or redeem Qantas Frequent Flyer points on Airnorth flights from next month. The Darwin-based regional carrier will end its partnership with Qantas Frequent Flyer from 30 April 2020. You won’t be able to earn Qantas points for Airnorth-marketed flights with a “TL” flight number after this date. A … Continued
Qantas is no longer offering in-flight entertainment or wifi on board its domestic and international flights, from today. According to AFF member milehighclub, these measures have been implemented to cut costs at a time where airlines globally are fighting for survival. According to AFF member dylarr, it could cost Qantas more than $200,000 per month, per … Continued
Qantas will discontinue its Chauffeur Drive service for Business and First class passengers flying between Australia and London. Complimentary airport transfers will no longer be offered in Australia, nor in London, for new bookings made on or after 15 April 2020. Eligible existing bookings for travel until 30 April 2021 will still be eligible to … Continued
Qantas has extended the validity of complimentary lounge invitations by six months. Paid Qantas Club members will also receive a six month extension on their memberships. The Qantas Club extensions come as Qantas airport lounges worldwide are temporarily closed due to COVID-19 measures. The six-month Qantas Club membership extension applies to everyone that was a paid … Continued
Qantas has temporarily stopped serving in-flight meals and most drinks on domestic services, due to the COVID-19 situation. Instead, Qantas passengers will now be served only a complimentary bottle of water and a snack on domestic flights, until further notice. This includes Business class passengers. Notification about this change is being given to Qantas customers … Continued
