Who would want to book a seven-hour Qantas flight to nowhere? In the age of coronavirus and border closures, apparently lots of people! Earlier today, Qantas released 134 seats for sale on a seven-hour scenic joy flight that departs and arrives in Sydney. The Boeing 787 flight will take place on 10 October 2020 and … Continued
Qantas Club is extending all paid lounge memberships for a further six months, bringing the total extension to 12 months. The validity of most complimentary Qantas Club lounge invitations is also being extended by a further six months. Qantas originally extended the membership of all Qantas Club members by six months in late March 2020, … Continued
Qantas’ top-tier Platinum One frequent flyers no longer have access to a dedicated support team, with the airline reportedly cutting its Platinum One Special Service Team last Friday. 23 Canberra-based staff have been offered redeployment in other parts of the business, as Qantas seeks to drastically cut costs. Qantas advertises “round the clock support” from … Continued
Qantas yesterday launched a fresh petition designed to place pressure on Australia’s state governments to reopen borders where it’s safe to do so. The petition, hosted on the Qantas website, calls on governments to “safely open our borders”. Qantas is encouraging its employees and customers to sign it. Here’s what the Qantas state border petition … Continued
Update (November 2020): Qantas has now announced complimentary status extensions for all Qantas Frequent Flyer members residing outside Australia or New Zealand, whose status is due to expire between March-December 2021. There are no further complimentary status extensions for members whose status expires in January or February 2022. To renew your Qantas Frequent Flyer status, … Continued
After announcing 6,000 permanent job losses in June, the Qantas Group this week revealed that a further 2,400 jobs will be lost as it outsources ground handling services at major Australian airports. Qantas and Jetstar currently directly employ around 2,370 ground handling staff at 11 major Australian airports, which work in roles such as baggage … Continued
There has long been a joke that frequent flyer programs make more money for airlines than flying planes. In the current climate, it couldn’t be more true! Last week Qantas revealed a $2.7 billion statutory loss for the 2019-20 financial year. After a profitable first half to the financial year, the COVID-19 pandemic resulted in … Continued
Qantas today revealed that it does not expect international flights to resume until at least July 2021. The grim outlook came as Qantas announced a $2.7 billion statutory loss before tax for the 2019-20 financial year. In today’s announcement, the national carrier said that its international network was “unlikely to restart before July 2021; possibly … Continued
Qantas has made a small underlying profit but a large statutory loss in the 2019-20 financial year. The results demonstrate a very strong first half but a disastrous second half, as the COVID-19 outbreak worsened and progressively harsher travel restrictions were introduced. Qantas estimates that it took a $4 billion revenue hit in the previous … Continued
Qantas Frequent Flyer members can no longer earn or redeem points on Air Niugini flights. The change quietly came into effect on 6 August 2020. A notice on the Qantas website states: Effective on and from 6 August 2020, Qantas Frequent Flyer members can no longer earn Qantas Points or use points for Classic Flight … Continued
Do you know somebody who is missing travel or doing it tough under the current Victorian lockdown? You can now brighten up their day by sending them a Qantas care pack! Qantas has begun selling care packages which include business class pyjamas, amenity kits, tim tams, tea and bags of the smoked almonds served in … Continued
The past few months have demonstrated the importance to airlines of a frequent flyer program with as many engaged members as possible. At a time of significantly reduced flying, loyalty programs remain one of the only consistent sources of much-needed revenue for airlines such as Qantas. So, why on earth does Qantas Frequent Flyer still … Continued