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A mind changing journey?

From time to time, we may come across something a company has done that makes us decide to stop doing business with them. It may have been a poor experience, a policy change or just the realisation that they were no longer a company that meet your expectations. This week’s trip report is about one … Continued

1 Oct 2014 Flight Reviews

Air Rage diverts another plane

These days it seems it’s almost a daily occurrence. Be it helping themselves to their duty free stash or just taking advantage of the airlines generosity, passengers are confusing the cabin with a public bar and acting accordingly. With an unruly passenger onboard, and cabin safety of paramount importance, the resultant diversion comes at great … Continued

30 Sep 2014 In Flight

The best site for hotel bookings

Booking hotels these days has never been easier. Thanks to the internet, hotel chains can easily take reservations online. If you want to look at hotels across a variety of chains, there are plenty of third party sites that can help. However, not all sites are cheap, easy to use, or cover a good choice … Continued

29 Sep 2014 Hotel Loyalty Programs

Australia’s worst airline?

Many of our members have a preferred airline when it comes to domestic travel. Depending on where your travels may take you, a wide variety of airlines may be on offer. If you are a fly-in fly-out worker, that airline journey may not even be on an airline you can buy tickets on. With airline … Continued

27 Sep 2014 Airlines, Miles and Points

License to travel (not)

This week Jetstar’s ”unaccompanied minor policy” has come under fire by our members. Jetstar has a policy that children who are not yet attending secondary school are regarded as unable to travel independently. Two 14 year old girls were denied boarding as they did not have adequate proof that they were in attendance at secondary … Continued

25 Sep 2014 Jetstar

Spending 1.3 Million points on a toaster (and the odd flight)

It’s well known amongst our members that toasters are not exactly the best value when it comes to using points. With concern over the financial future of Qantas, many are looking at using their points while they still have some value. If you have only got 7,500 points, a toaster may not be bad value! … Continued

24 Sep 2014 Flight Reviews

Transcontinental Seat Wars

With the demise of the 767 as the Qantas mainstay for Transcontinental flights, much focus has been on its replacement, the Airbus A330. With Qantas operating aircraft that feature a 10 year old cabin, they were always going to struggle. After all, Virgin’s new deliveries featured a seat in Business Class that converted to a … Continued

23 Sep 2014 Virgin Australia

Cancel or Credit – Travel Insurance Woes

Stuff happens! Especially when it comes to expensive overseas travel arrangements. Some call it Murphy’s Law, the principle that if something can go wrong it will. On that basis, most people will purchase travel insurance to make sure they are covered. As our government says on its smart traveller website, if you cannot afford Travel … Continued

22 Sep 2014 Planning & Booking

The loving and loathing of passport stamps

For some time now, Australia and New Zealand authorities have not stamped the passports of residents when they travel overseas. If you are a frequent traveller, a passport can soon start to fill with all those stamps. Often that means an expensive replacement well before the expiry of the original passport. While the move does … Continued

20 Sep 2014 Travel Lifestyle

Woolies on the Way out?

One member has experienced some intense surveying from Woolworths about the utility of earning frequent flyer points via their Everyday Rewards program. This has led to speculation that Woolies may be looking for a more attractive incentive for shoppers than Qantas points. This speculation has caused quite a stir for our members who enjoy the … Continued

18 Sep 2014 Woolworths Everyday Rewards

From Singapore to Hel(l) with the Finns

For quite a few years, the Finnish airline Finnair has been offering very competitive fares to Europe through their Asian services. Six or seven years ago those services often made great status runs, with cheap Business class flights between Bangkok and either Singapore or Hong Kong. These days they have just the point to point … Continued

17 Sep 2014 Flight Reviews

When Duty Free is Gold

Airports are mistakenly thought by many to be there to service the airlines and its travellers. While that may have been the case up until late last century, the privatisation of the major airports has seen a quantum change in the focus of many airports. Thanks to their slightly different planning laws that generally are … Continued

16 Sep 2014 Airports & Lounges