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Frequent Flyer Point Optimisation

Frequent flyer points open the door to a world of opportunities. Using points, you can travel to almost anywhere in the world. You can even fly in the comfort of Business or First class! Many of us try to simply accumulate as many frequent flyer points as possible. But with a little bit of planning … Continued

28 Sep 2017 Airlines, Miles and Points
Qantas A380 First Class

Qantas First Class across the Pacific

Last week’s trip report featured “the business”, Virgin Australia’s highest class of travel across the Pacific. This week, our member Berlin reviews Qantas’ trans-Pacific First class. Berlin had booked a Business class ticket, flying from Sydney to Los Angeles and returning from Dallas. Thanks to some frequent flyer points and a little bit of luck, … Continued

27 Sep 2017 Flight Reviews

Last Chance for Virgin America Redemptions

This week is your last chance to redeem Virgin Australia Velocity points for Virgin America flights! It’s also the final call for Virgin America Elevate redemptions on partner airlines including Virgin Australia.   The Opportunity Virgin Australia currently partners with three US-based airlines; Delta, Hawaiian Airlines and Virgin America. But a merger between Virgin America … Continued

26 Sep 2017 Points Inspiration Virgin Australia
Grounded Air New Zealand & Qantas planes at Auckland Airport

Auckland Fuel Shortage Cancels Flights

Dozens of flights to and from Auckland, New Zealand have been cancelled over the past fortnight. Many long-haul flights departing Auckland have also been forced to make costly diversions en-route. The cause of the chaos is a severe shortage of fuel at Auckland Airport that could last up to two weeks. Until the fuel supply … Continued

25 Sep 2017 Airports & Lounges
Qantas First Lounge, Sydney

Qantas First Lounge Passes for Platinum One Members

Qantas has added a new benefit for its top-tier Platinum One frequent flyers. Platinum One members now receive two annual lounge passes which can be gifted to friends and family or used to bring additional guests into the lounge. These passes can be used in Qantas’ acclaimed international First class lounges, or any other international … Continued

23 Sep 2017 Qantas

Benefitting from Cancelled Flights

Flight cancellations can cause great inconvenience and wreak havoc to your travel plans. But sometimes there is a silver lining. This week our members share times they have benefitted from flights being overbooked, cancelled or delayed. Numerous passengers have been compensated with free upgrades, free hotels and bonus frequent flyer points, and one member tells … Continued

21 Sep 2017 Post Flight
Virgin Australia Business class bar

Review: Virgin Australia Business Class to Los Angeles

Our member juliusg recently sampled “the business”, Virgin Australia’s premium cabin on flight VA23 from Melbourne to Los Angeles. The verdict? According to our member, Virgin Australia’s trans-Pacific Business class is better than Qantas, Delta, American Airlines and United. Overall this is the best business class between Australia and the USA still. The trip got … Continued

20 Sep 2017 Flight Reviews
Australia Takes First Step Towards Trans-Tasman Bubble

Save Thousands of Velocity Points to NZ

Flying to New Zealand using Virgin Velocity points? You can save thousands of points by transferring them to the KrisFlyer frequent flyer program and redeeming for flights on Air New Zealand or Singapore Airlines instead. Update: From 7 December 2017, the cost of this award will increase from 17,500 KrisFlyer miles to 28,000 KrisFlyer miles, … Continued

19 Sep 2017 Points Inspiration Singapore Airlines Virgin Australia
Melbourne Airport international arrivals at T2

New Airport Lounge for Melbourne

A brand new lounge has opened in the international terminal of Melbourne Airport. The “Marhaba Lounge” is a third-party lounge that is not affiliated with any particular airline. Instead, departing international passengers can opt to enter for a $65 fee. Located at the site of the former Emirates lounge, the Marhaba Lounge includes a buffet … Continued

18 Sep 2017 Airports & Lounges

Another Win for Airline Customer Advocate

Two months ago we brought you the story of AFF member kpc‘s downgrade from First class. This member had booked a First class award using Qantas points from Dallas to Sydney. The flight was cancelled at short notice and they were re-booked into a mixture of Economy and Business class via Los Angeles and Auckland. … Continued

16 Sep 2017 Qantas

Qantas Downgrades Flight… to a Bus

Aircraft downgrades are frustrating for frequent flyers. But Qantas took this a step further recently, cancelling their last flight of the day and rebooking passengers onto a bus! To make matters worse, our member had paid a premium for a “flexible” ticket. Despite this, they ended up paying $127 for the privilege of changing their … Continued

14 Sep 2017 Qantas
Qantas 787-9 Economy Seats

Would you fly 20 hours non-stop to London?

Qantas recently announced plans to fly non-stop from Sydney to London by 2022. With 17,016km separating Sydney and London, this route would become the world’s longest commercial flight. The flight time would be an ambitious 20 hours and 20 minutes. But would you be prepared to fly for more than 20 hours without a stop, … Continued

13 Sep 2017 The Journey