Showing the latest news.
If you’ve been waiting an eternity for a refund from Qantas, you’re not alone. Many Qantas customers have posted recently about their frustration in waiting for a refund from the airline. It appears that waiting several months for a refund from Qantas, even in cases where the airline cancelled its own flight, is now normal. … Continued
Our member Princess Fiona was recently lucky enough to experience Lufthansa’s First class service on a flight from Frankfurt to Chicago. The in-flight service was exceptional, but the First class experience began long before Princess Fiona stepped onto the plane. After a short connecting flight from Berlin, the layover in Lufthansa’s Frankfurt hub was long … Continued
If you have a Qantas Frequent Flyer card, chances are that you also have a Qantas Cash card. This is the debit card on the back of your frequent flyer membership card. The airline advertises Qantas Cash as a “travel money” card, but is it a viable option as an everyday banking card to use … Continued
Emirates’ trans-Tasman A380 flights have been hugely popular with travellers. Until recently, Emirates offered four daily A380 flights across the Tasman to New Zealand. But soon, this will be decreased to just one daily flight between Sydney and Christchurch. Emirates withdrew from the Sydney-Auckland route in July this year. To cover Emirates’ absence, Qantas upgraded … Continued
Qantas Club members and Gold frequent flyers will be temporarily unable to bring guests into Melbourne’s Qantas Club lounge from next month. Complimentary Qantas Club passes and invitations, such as those offered to Silver frequent flyers and some credit card holders, will also not be accepted. The restrictions will apply during the “peak” periods of … Continued
Qantas and its partner Emirates offer distinctly different First class products. So, if both are the same price – or the same number of points – which airline is the better choice? My partner and I are looking at booking an award flight from MEL to SIN next year and have enough points to fly … Continued
United Mileage Plus redemptions will become more expensive from 1 November 2017. So now is the perfect time to redeem your miles to fly to Asia on Singapore Airlines or Thai Airways. The Opportunity You may already be aware that United will increase the number of miles required to redeem for an award flight next … Continued
It has been reported that compulsory ID checks will soon be implemented for Australian domestic flights. This means that you would be required to show photo identification before boarding a domestic flight. It is already illegal to fly under a false name. And when checking in at an airport counter, most airlines will already ask … Continued
One member is furious after being ripped off by car rental company Hertz. This member hired a car in Perth, returning it to the airport with a full tank of petrol. Despite this, their credit card was later charged $26.39 for fuel. Another member reports a strikingly similar experience with Hertz. They not only returned … Continued
This week’s trip report is a little different. Our member swanning_it recently flew to Papua New Guinea with a team of 8 Australians to trek the Kokoda Trail! Walking the Kokoda Trail, the site of a famous World War II battle, is not an easy task. But it’s an area of great historical importance. Between … Continued
Flights to and from Denpasar are in limbo as Mount Agung, a volcano on the Indonesian island of Bali, threatens to erupt. Locals have been evacuated from the immediate vicinity of the volcano but flights are still operating as normal… for now. Aircraft cannot fly through volcanic ash for safety reasons. In 1982, British Airways … Continued
If you’re just short of the Qantas points needed for a reward flight, don’t worry! There are numerous ways to earn Qantas points quickly, easily and cheaply. One member was recently 4,500 points short of a reward flight. Thanks to our community’s advice, they were able to bridge their points shortfall in under 24 hours. … Continued