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Airport Lounge Etiquette Faux Pas

Airport lounges are supposed to be exclusive sanctuaries away from the hustle and bustle of busy airport terminals. But, even in the nicest of airport lounges, there’s one thing that can easily ruin the experience: other passengers. Many frequent flyers will have experienced antisocial behaviour in airport lounges at some point, from people talking loudly … Continued

14 Jan 2019 Airports & Lounges

Qantas Business Rewards Deal: Double Points

Qantas is currently offering double points to Qantas Business Rewards members for new flight bookings. For a limited time, the airline is also waiving its $89.50 Qantas Business Rewards joining fee. This Qantas Business Rewards deal is aimed at last-minute bookings. To earn double Qantas points, you’ll need to book a new Qantas domestic or … Continued

13 Jan 2019 Qantas

Qantas Frequent Flyer Raises Joining Fee

Qantas Frequent Flyer has increased the fee it charges members to join the program to $99.50. The new Qantas Frequent Flyer joining fee, charged to Australian residents, represents a $10 increase on the 2018 membership price. At the beginning of this year, Qantas also increased the membership fee charged to New Zealand residents from NZD50 … Continued

13 Jan 2019 Qantas

Podcast #2: Amex Devaluation

In this episode, Matt Graham discusses the 2019 American Express Membership Rewards changes in Australia, Singapore Airlines KrisFlyer changes, the recent Cathay Pacific mistake fares, and more. Episode 2 of the AFF on AIR podcast also features an interview with Clifford Reichlin, the founder of Australian Frequent Flyer. Listen now to AFF on AIR Episode … Continued

12 Jan 2019 AFF on Air Podcast

Amex Devaluation – AIR002

  Matt discusses the upcoming Amex Membership Rewards changes, Singapore Airlines KrisFlyer changes, the recent Cathay Pacific mistake fares, and more. This episode also features an interview with Clifford Reichlin, the founder of Australian Frequent Flyer.   Episode contents: 0:25 – Fortnightly news round-up 5:27 – Discussion on the upcoming Amex Membership Rewards devaluation 16:15 … Continued

12 Jan 2019 AFF on Air (blubrry)

Virgin Atlantic Buys Flybe: New Velocity Partner?

Velocity Frequent Flyer members could soon have more options when flying in Europe. Flybe, a large but struggling regional airline based in the UK, is set to be taken over by Virgin Atlantic. This presents some interesting possibilities for Australian frequent flyers. Loss-making Flybe has been up for sale since November of last year. Yesterday, … Continued

12 Jan 2019 Virgin Australia

Seat Maps Are NOT Reliable Indicators of Flight Loads

Airline passengers often try to predict how full a flight will be for a variety of reasons. For example, it may give an indication of how likely an upgrade is to clear. Or, if you know that your flight will be full (or empty), it may influence your choice of seat selection. But is there … Continued

11 Jan 2019 Planning & Booking

Direct Flights to Rarotonga for 12,500 KrisFlyer Miles

The beautiful beaches, lagoons and laid-back lifestyle make the Cook Islands a great holiday destination in the Pacific. It may only be January… but if you’re already thinking about your next holiday, why not consider Rarotonga? Air New Zealand is not exactly renowned for great award availability. But there’s some good news if you’re thinking … Continued

10 Jan 2019 Air New Zealand Points Inspiration

Bestjet Goes Bust, Tickets Cancelled

Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued

9 Jan 2019 Planning & Booking

Cathay Pacific Mistake Fares Honoured

Sometimes when coming across a great airfare deal, it all seems too good to be true. But this is not always the case – as demonstrated by the latest Cathay Pacific mistake fares! Last week, Cathay Pacific accidentally sold a bunch of Business and First Class tickets from Vietnam to North America for well below … Continued

8 Jan 2019 Cathay Pacific

Singapore Airlines KrisFlyer Changes from 24 January

Singapore Airlines has announced a raft of changes to its KrisFlyer frequent flyer program, taking effect from January 2019. The 2019 KrisFlyer changes are largely bad news for frequent flyers, with the cost of some Singapore Airlines award flights and upgrades increasing. We’ve put together this detailed guide with everything you need to know about … Continued

7 Jan 2019 Singapore Airlines

Singapore Airlines Saves the Day After Qantas Blunder

Singapore Airlines has come to the rescue after a Qantas blunder that left an AFF member seeing red. fitzy recently decided to change a Classic Flight Reward booking made with Qantas. Upon calling the Qantas call centre, this member was told that the change would cost 5,000 Qantas points, but that they would receive a … Continued

20 Dec 2018 Qantas