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Qantas Frequent Flyer Rewards Room at Melbourne Airport

Earn 100 Easy Qantas Points at Melbourne Airport

Update (1 July 2019): The Qantas Rewards Room will now remain open until the end of 2019, and the maximum number of times you can scan your Qantas Frequent Flyer card to earn 100 points is 3 per month. If you’re passing through Melbourne Airport over the next 4 months, there is an easy 100 … Continued

1 Mar 2019 Qantas
Confused man question marks

The Madness of Lounge Access Rules

It’s often said that you need a degree in lounge access to be fully across the many intricacies of airline lounge entry requirements. Lounge access rules can be extremely confusing, with so many different rules and exceptions. It’s one of the reasons that AFF’s Lounge Access Help Desk thread is still going strong after 5 years! … Continued

28 Feb 2019 Airports & Lounges
Japan Mt Fuji

Getting to the Tokyo 2020 Olympics

Next year, Tokyo will host the 2020 Olympic Games. As is often the case when a city hosts a major sporting event, many thousands of visitors are expected to flock to Tokyo. The Tokyo 2020 Olympics will run from Friday 24 July to Sunday 9 August 2020, although there will be a few soccer matches … Continued

28 Feb 2019 Planning & Booking
Queenstown ZQN New Zealand

Qantas Launching Melbourne-Queenstown Flights

Qantas will launch seasonal non-stop flights between Melbourne and Queenstown, New Zealand just in time for the winter ski season. The new Qantas flights will run on Tuesdays, Fridays and Sundays from 21 June until 27 August 2019. A Boeing 737-800 with Economy and Business class will be used on the Melbourne-Queenstown route. Here is … Continued

28 Feb 2019 Qantas
The Best Use of Qantas Points is in the Air

The Best Use of Qantas Points is in the Air

A few weeks ago, Qantas opened a physical store where Qantas Frequent Flyer members can redeem their points in person for products such as toasters. Complementing the online rewards store, the Qantas Rewards Room is located in the Qantas domestic terminal of Melbourne Airport, near Gate 1. The store will remain there until the end … Continued

25 Feb 2019 Qantas
American Airlines 777

American Airlines Basic Economy Doesn’t Earn Qantas Points

When booking flights around the United States, you’ll probably notice that the major US airlines now offer “Basic Economy” fares. Basic Economy tickets are a relatively new concept and are designed to help the likes of American Airlines, Delta and United to compete better against ultra-low-cost carriers on price. Basic Economy tickets are generally the … Continued

24 Feb 2019 American Airlines
Finnair A350 business class

Podcast #5: Finnair Round-the-World Sale

In this episode, Matt discusses how to take advantage of the current Qantas double status credits promotion, online tools for finding award availability, and the current (and very popular) Finnair round-the-world sale in Business class. Episode 5 of the AFF on AIR podcast features interviews with travel agent Alan Lam and Chris Lopinto, the founder … Continued

23 Feb 2019 AFF on Air Podcast

Finnair Round-the-World Sale – AIR005

Matt discusses the Qantas double status credits promotion, online tools for finding award availability and the current Finnair round-the-world sale in Business class. This episode features interviews with travel agent Alan Lam (a.k.a. madrooster) and Chris Lopinto, the founder of Expert Flyer. Episode contents: 0:51 – Fortnightly news round-up 5:14 – Interview with travel agent … Continued

23 Feb 2019 AFF on Air (blubrry)
Cathay Pacific Premium Economy

Qantas vs Cathay Pacific in Premium Economy

More and more airlines are now offering Premium Economy on their long-haul flights. But not all Premium Economy products were created equal. With some airlines, passengers receive little more than a wider seat with more legroom – a marginal improvement over Economy. But with other airlines, the better seat is accompanied by a “soft product” … Continued

21 Feb 2019 Flight Reviews
Double Status Credit offers attract customers, but do they create loyalty?

The Dark Side of Double Status Credits

In case you haven’t already heard, Qantas released its latest Double Status Credits promotion this week. Until tomorrow, you can earn double Qantas status credits on all new Qantas flight bookings, for travel until the end of August. Double status credit promotions are popular with both airlines and their customers, and for good reason. These offers … Continued

21 Feb 2019 Qantas
SMS text message on phone

Contacting Qantas by SMS: Does it Work?

Need to contact Qantas? Given the lengthy hold times experienced when trying to phone the Qantas call centre, it can be worth looking at alternative methods – especially if your request is not complicated. As an alternative to calling, Qantas customers can already get in touch with the social media team via Facebook and Twitter. … Continued

20 Feb 2019 Qantas
QantasLink Dash 8 coffee

Why Buying Avios is Good Value for Short Flights

UPDATE: Avios partner award prices have increased slightly since this article was written. Here are the new award charts for short-haul redemptions on Qantas and other Oneworld airlines: Distance Avios (Economy) Avios (Business) 0-650 miles 6,000 12,500 651-1,151 miles 9,000 16,500 1,152-2,000 miles 11,000 22,000 The article below from February 2019 refers to the old … Continued

20 Feb 2019 British Airways