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Review: Virgin Economy from London to Sydney

Virgin Australia has been offering flights to London in conjunction with its partner Virgin Atlantic since May 2018. Velocity members can fly with Virgin Australia from Sydney or Melbourne to Hong Kong, connecting on a Virgin Atlantic codeshare flight from Hong Kong to London. Velocity members, of course, can earn full Velocity points and status … Continued

7 May 2019 Flight Reviews

Premium Economy Deals to Europe

If you’re looking for something more comfortable than Economy but more affordable than Business or First class, Premium Economy can be an excellent compromise. More and more airlines have introduced Premium Economy products in recent years. This product is particularly attractive to many Australians, especially when flying to Europe or North America, as these are … Continued

6 May 2019 Planning & Booking

Got CommBank Awards Points? Transfer to Velocity Now!

CommBank Awards may be Australia’s largest credit card rewards program, but it is certainly not the most competitive. Not a single CommBank Awards credit card makes it into our lists of the top-earning Qantas, Velocity or Asia Miles credit cards in Australia. In addition, all CommBank Awards credit cards have annual limits on the number of points … Continued

5 May 2019 CommBank

Jetstar Adds Flights to South Korea

Jetstar will launch 3x weekly flights from Gold Coast to Seoul, South Korea from 8 December 2019. The Jetstar flights to Seoul’s Incheon International Airport will be operated by Boeing 787-8 Dreamliners with 314 Economy seats and 21 reclining Business seats. The flight time will be just over 9 hours. Flights will run on Wednesdays, … Continued

4 May 2019 Jetstar

Podcast #10: Premium Economy

Premium Economy can be a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In Episode 10 of the AFF on AIR podcast, Australian Frequent Flyer’s favourite travel agent Alan Lam (a.k.a. madrooster on our forums) joins Matt to discuss the pros & cons of … Continued

4 May 2019 AFF on Air Podcast

Premium Economy – AIR010

  Premium Economy is a great compromise if you want a more comfortable experience than Economy, without paying for Business or First class airfares! In this episode, AFF’s favourite travel agent Alan Lam (a.k.a. madrooster on AFF) joins Matt to discuss the pros & cons of Premium Economy and which airlines to use when flying … Continued

4 May 2019 AFF on Air (blubrry)

How to Lose a Loyal Customer in 5 Minutes

It takes years to build customer loyalty, but just a few minutes to destroy it. Max Samuels is a Qantas Platinum member who has been loyal to the airline for many years. But in a recent incident, a Qantas staff member was so rude to this member, who also holds lifetime Gold status, that they decided … Continued

2 May 2019 Qantas

Qantas Acts Quickly after Points Stolen

For Qantas Frequent Flyer members with large point balances, having those points stolen could be a nightmare. Thankfully, if this does happen, the airline has processes in place to recover the points. DoctorSimon was mortified to discover recently that 185,000 points had been stolen from their Qantas Frequent Flyer account. The thief had already used the … Continued

2 May 2019 Qantas

How to Redeem Etihad Guest Miles for GOL Flights

UPDATE: The partnership between Etihad Airways and GOL ended in 2021. This article was written in May 2019. Travelling to Brazil? Internal flights can be expensive. But if you happen to have some spare Etihad Guest miles, you can use these to book a flight on GOL Airlines. Award seats on GOL are surprisingly cheap … Continued

1 May 2019 Etihad Airways Points Inspiration

Up to 25% Bonus Velocity Points on Transfers – May 2019

Velocity Frequent Flyer’s twice-yearly promotion on points transfers is back! This time around, you can earn up to 25% bonus Velocity points when transferring your points from participating credit card and hotel rewards programs to Velocity Frequent Flyer (or a generous 50% bonus if you have ANZ Rewards points). Velocity Frequent Flyer runs a similar … Continued

1 May 2019 Virgin Australia

British Airways Partner Award Price Increase

There’s some bad news for users of the British Airways Executive Club program. British Airways will be making “changes” to the pricing of partner airline award tickets from 30 May 2019. But even more concerning is the fact that British Airways won’t yet reveal what the new prices are! It seems we won’t know exactly … Continued

30 Apr 2019 British Airways

Benefits Beyond Qantas & Virgin Platinum Status

It takes quite a lot of flying to reach the heights of Platinum status with Qantas or Virgin Australia. But for really frequent flyers, both airlines also offer additional benefits to members that earn considerably more status credits beyond the Platinum status threshold. This includes the ability to gift Gold or Platinum membership to a … Continued

29 Apr 2019 Airlines, Miles and Points