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Virgin Adds Domestic Routes, Delays International Restart

Virgin Australia will add five new domestic routes and add more flights on 20 existing routes as demand increases across the domestic network. But the announcement came just a week after Virgin further delayed its planned restart of international flights. New Virgin Australia domestic routes From July 2021, Virgin Australia will add flights on the … Continued

24 May 2021 Virgin Australia

IT Outage Causes Major Virgin Australia Delays

Virgin Australia flights all over the country suffered significant delays on Friday evening as an extended global outage of the airline’s IT provider brought its systems offline. Some Australian Frequent Flyer members who were caught up in the outage described chaotic scenes at airports on Friday night as airline staff scrambled to manually check in … Continued

23 May 2021 Virgin Australia

Qantas Trans-Tasman A330 Business Class Review (May 2021)

With the trans-Tasman bubble now open, Qantas has resumed regular Airbus A330 and Boeing 737 flights between Australia and New Zealand. But the trans-Tasman travel experience isn’t quite the same as it was before COVID-19. Australian Frequent Flyer recently flew from Sydney to Auckland in Qantas A330 Business class to find out what to expect across … Continued

23 May 2021 Flight Reviews

The Most Expensive Domestic Flights in Australia

With Rex sparking a price war on routes like Sydney-Melbourne and Melbourne-Canberra, Qantas offering discounted tickets for couples flying to Perth, and half-price flights available to many destinations, there’s never been a cheaper time to fly in Australia… depending on where you live! Airfares on some Australian domestic routes are now as low as ever, … Continued

20 May 2021 Airlines, Miles and Points

Rex to Break Canberra-Melbourne Duopoly

Rex has announced that Melbourne-Canberra will be its next Boeing 737 route, with two daily flights between the two cities to commence on 10 June 2021. The route is already served with regular Qantas and Virgin Australia flights. But Rex believes there’s an opportunity to come into an overpriced Canberra-Melbourne market and undercut the fares … Continued

18 May 2021 Rex & Regional Airlines

Double Status Credits for Qantas Points Club Members

Qantas has made some improvements to its Points Club program, and to celebrate, it’s offering double status credits exclusively to Points Club and Points Club Plus members for the next three days! All Qantas Points Club members will automatically earn double status credits on Qantas-operated flights within Australia and New Zealand booked between 18-20 May … Continued

18 May 2021 Qantas

Qantas Adds to Points Club Perks

Qantas has added new benefits for Points Club and Points Club Plus members including hotel vouchers, wine vouchers and exclusive offers. The airline is also introducing a new “Milestone Bonus Reward” at the half-way point between Points Club and the higher Points Club Plus tier. It’s the first time Qantas has made changes to its … Continued

17 May 2021 Qantas

Major Qantas Call Centre Changes

Qantas has overhauled its beleaguered call centre in an effort to improve the quality of the service provided. But there have been some teething issues, with Platinum members reporting waiting hours on hold and others complaining that the new menu is not user-friendly. A few weeks ago, the Qantas call centre implemented a new Interactive … Continued

17 May 2021 Qantas

Podcast #60: Can You Fly to Australia on Points During COVID-19?

Earlier this year, Devon Indig’s partner Shalini needed to fly to the Netherlands for three months to care for her ageing mother. With Australia’s border closed and a high risk of getting bumped off a return flight back to Australia, it was a difficult and risky endeavour. It could have also been very expensive. There … Continued

15 May 2021 AFF on Air Podcast

Can You Fly to Australia on Points During COVID-19? – AIR060

  Over the past year, flying back to Australia has been very difficult for tens of thousands of Australians – some who are still stuck overseas. Many have been bumped off their flights due to the Australian government’s restrictive arrival caps. Even some passengers on expensive paid airfares have been kicked off their flights. So, clearly … Continued

15 May 2021 AFF on Air (blubrry)

Qantas Continues Aggressive Regional Expansion

QantasLink will launch new flights from Melbourne to Burnie in north-west Tasmania from next month, as it also adds more frequencies on other regional routes. The Melbourne-Burnie route will be served daily by 50-seat QantasLink Q300s, commencing 21 June 2021. The schedule is as follows: QF2087 Melbourne (MEL) 08:05 – Burnie (BWT) 09:20 QF2088 Burnie … Continued

14 May 2021 Qantas

Why Do Some Airlines Make it So Hard to Redeem Miles?

Many Australian frequent flyers would know the struggle that can be redeeming Qantas or Velocity points. But, as difficult as this can seem at times, it’s nothing compared to the challenge of redeeming points or miles in many overseas frequent flyer programs. At least with Qantas, most partner airline awards are available online and if … Continued

13 May 2021 Airlines, Miles and Points