EasyJet A320 Economy Class Review

EasyJet is one of the largest low-cost carriers in Europe. The airline sells flights for less than the cost of a taxi to the airport, and unlike Ryanair, it’s not terrible. This EasyJet review covers the Airbus A320 Economy class experience from Amsterdam to Geneva.

Flight Details

Flight number	U2 1354
Route	Amsterdam (AMS) to Geneva (GVA)
Aircraft type	Airbus A320
Class of travel	Economy
Seat number	24A
Route on-time performance	78% (my flight was on time)
Star rating

The route

Flight Cost

I paid a grand total of €21.38 (~$34) for this flight, booking on the easyJet website. Of course, this price did not include extras like checked baggage or seat selection, which I did not purchase on this occasion.

I was travelling with hand-luggage only; EasyJet allows you to bring on a cabin bag with maximum dimensions of 56 x 45 x 25cm and there is no prescribed weight limit. It’s worth noting that, while EasyJet does not have a frequent flyer program, frequent flyers can purchase an EasJet Plus membership for around $400 per year which includes allocated seating, priority check-in, security & boarding, an extra cabin bag and the ability to “fly ahead” on an earlier flight.

Airport Experience

Amsterdam Schiphol Airport is, in my opinion, one of the best airports in Europe. Unfortunately, the EasyJet terminal is one of the only parts of this airport that isn’t brilliant. I had checked in online (which you can do up to 30 days before your flight) but the queue to clear security at EasyJet’s terminal when I arrived at 6am was almost an hour long. If I hadn’t arrived early, I could have easily missed the flight.

There are a few nice shops and restaurants immediately behind security, but the EasyJet gates are down a long hallway which is best described as a glorified shed without airbridges. It reminded me of Terminal 4 at Melbourne Airport.

The Hard Product

EasyJet has 30 rows of Economy seats on its Airbus A320 in a standard 3-3 configuration. The seats are those Recaro slimline seats that low-cost airlines seem to love, with a cloth covering.

The seat was comfortable enough for the 90-minute flight and the legroom was sufficient. The advertisements on the back of every seat looked a little tacky, but at least there are tray tables and seat pockets (unlike Ryanair).

The Soft Product

It’s very much a no-frills experience, but EasyJet somehow manage to make low-cost air travel in Europe pleasant. The multilingual crew were cheerful and the pilot even managed to make his pre-flight announcement in three languages (English, Dutch and French). After takeoff, the cabin crew offered food and drinks for sale from the easyJet bistro menu. There are three menus available on a rotating basis and on my flight “main menu 1” was offered. I tried a falafel & houmous wrap for €6 (~$9.50), which was tasty.

Later in the flight, the crew came through the aisle to sell duty free. Just like the previous several times I’ve flown with EasyJet, there was a “special discount” for duty-free available “only for this flight”.

No in-flight entertainment is offered on EasyJet, but I was perfectly happy enjoying the view out the window – especially as we got a glimpse of the Swiss Alps while descending into Geneva.

Other than that, for the price paid, it was a very pleasant short flight.

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.