Air Canada 787 Business Class Review

Air Canada flies from three Australian cities to Vancouver. There are daily Boeing 777 flights from Sydney to Vancouver, and the Star Alliance carrier flies daily from Brisbane and 4x weekly from Melbourne to Vancouver using Boeing 787 Dreamliners. AFF member mel-world recently flew in Air Canada Business Class on the Boeing 787-9 Dreamliner from Melbourne … Continued

ScootBiz Class Renamed to ScootPlus

Low-cost carrier Scoot will rename its business class product to ScootPlus from 2 September 2019. Scoot says that the name change “seeks to better reflect the product customers will experience on board”. With the name change, Scoot aims to position ScootPlus as closer to “Premium Economy” on other airlines. In reality, ScootBiz was always a premium … Continued

Singapore Airlines Handles Delay Flawlessly

We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued

Qantas Denies Boarding for Damaged Passport

An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued