Read the first-hand experiences of the AFF editorial team as they fly around the world on different airlines and cabins. Our honest reviews will help you when deciding which airline to book with.
The Boeing 737-800 is the backbone of Virgin Australia’s domestic fleet. In this review, we put Economy class to the test on one of the longest domestic routes in Australia. How does Virgin’s service stack up against rival Qantas? Flight Details Flight number VA1464 Route Darwin (DRW) to Melbourne (MEL) Aircraft type Boeing 737-800 Class … Continued
Qantas currently flies 4x weekly between Sydney, Australia and Santiago, Chile using Boeing 747-400s. (This route will switch to a daily Boeing 787-9 Dreamliner service from 24 June 2020.) This review covers the Qantas 747 Business Class service on the upper deck of flight QF28 from Santiago to Sydney. Flight Details Flight number QF28 Route Santiago … Continued
Air Canada flies from three Australian cities to Vancouver. There are daily Boeing 777 flights from Sydney to Vancouver, and the Star Alliance carrier flies daily from Brisbane and 4x weekly from Melbourne to Vancouver using Boeing 787 Dreamliners. AFF member mel-world recently flew in Air Canada Business Class on the Boeing 787-9 Dreamliner from Melbourne … Continued
Low-cost carrier Scoot will rename its business class product to ScootPlus from 2 September 2019. Scoot says that the name change “seeks to better reflect the product customers will experience on board”. With the name change, Scoot aims to position ScootPlus as closer to “Premium Economy” on other airlines. In reality, ScootBiz was always a premium … Continued
We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued
An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued
It’s always nice to get an empty seat next to you on the plane. But passengers on a recent Virgin Australia international flight could choose from entire rows of empty seats, with just 19 passengers booked in Economy. Up the front of the plane, there were 4 Business passengers bringing the total number of paying … Continued
Passengers on a Cathay Pacific flight from Hong Kong to Melbourne last Friday were given $30 worth of meal vouchers after their flight was diverted to Darwin, resulting in a 14-hour delay. AFF member pn1 was on the diverted Cathay Pacific flight CX105, which departed Hong Kong just after midnight on 25 May. The Airbus A350 … Continued
The flag carrier of Indonesia, Garuda flies from Sydney, Melbourne and Perth to Denpasar and Jakarta. Garuda Indonesia’s Business Class is a popular option for residents of Sydney, Melbourne and Perth when taking a holiday to Bali as the airline offers fully lie-flat beds on its Airbus A330s. By comparison, Jetstar and Virgin Australia offer … Continued
Virgin Australia has been offering flights to London in conjunction with its partner Virgin Atlantic since May 2018. Velocity members can fly with Virgin Australia from Sydney or Melbourne to Hong Kong, connecting on a Virgin Atlantic codeshare flight from Hong Kong to London. Velocity members, of course, can earn full Velocity points and status … Continued
Qantas uses a mixture of different aircraft types on its trans-continental domestic flights between Australia’s east coast and Perth. A Qantas Business class ticket costs the same price, regardless of the type of plane. But the experience can be very different, depending on which flight you choose. AFF member chooms recently flew Qantas from Melbourne to … Continued
More and more airlines are now offering Premium Economy on their long-haul flights. But not all Premium Economy products were created equal. With some airlines, passengers receive little more than a wider seat with more legroom – a marginal improvement over Economy. But with other airlines, the better seat is accompanied by a “soft product” … Continued
