This festive season, our member Pushka decided to travel to South-East Asia for a luxurious cruise aboard the Diamond Princess! Originally scheduled for 10 days, the cruise was fortuitously extended to 12 days. Departing from Singapore, it travelled around Indonesia before heading north to Malaysia and Thailand. After a great trip to Dubai just after … Continued
Travellers to India this month were stung by the sudden demonetisation of certain banknotes. Indian Prime Minister Narendra Modi gave very little notice of the change, resulting in a cash rush at bank branches and ATMs within the country. The 500 and 1000 rupee notes were a common target of forgers. Replacing them will be … Continued
You’re better off abandoning loyalty programs and forgoing status, according to one member. They believe loyalty has become increasingly meaningless as the relationship is skewed so heavily in favour of the business. Instead of reciprocating the loyalty shown by their customers, businesses are taking it for granted. In a recent experience with car rental agency … Continued
Qantas Club members, as well as Gold and Platinum frequent flyers, have access to Qantas lounges when flying Qantas or Jetstar. In addition, Gold and Platinum members can access the lounge when flying on Emirates, or any of Qantas’ oneworld partner airlines. But does this extend to Fiji Airways? Does anyone know if you can … Continued
Have you ever wondered how your Qantas flight attendant instantly knew your favourite drink, your preferred name, or perhaps where you worked? The answer is that Qantas knows more about you than you may think. The Customer Service Manager (CSM) on every Qantas flight has access to a whole range of information about their passengers … Continued