Many frequent flyers go out of their way to access airport lounges. Some purchase lounge memberships; others always book the same airline so they can use the lounge. But is airport lounge access really worth paying for? At least one member believes not.
This member opines that the food and beverage at terminal retail outlets is generally superior to what is offered in the lounge. They also find that lounges are not always the quiet oasis they’re made out to be – but overcrowded and noisy.
Some agree with this assessment. For very frequent flyers, visiting the same lounges again and again quickly becomes boring. They would rather spend less time – not more – in airports.
But this opinion is not shared by the majority of members. To the contrary, many find lounges an invaluable part of the flying experience. They enjoy the free food & drinks, and appreciate the tranquil environment away from the throngs of the terminal.
Business travellers welcome access to functional internet, power points and work stations. Some lounges also offer extra services such as complimentary spa treatments and even haircuts.
Lounge access is particularly useful when flying long-haul, as well as during delays. The ability to freshen up with a shower before or after a long-haul flight is valued by many frequent flyers. Access to experienced and helpful lounge staff in the event of a flight delay or cancellation is also a welcome reprieve.
An analogy is drawn by one member between airport lounges and cars. When looking for a car, some people just want a vehicle that will get them from A to B. Others are willing to pay a bit more for extra features and luxuries. This is not dissimilar to the desire for lounge access when flying. Different people place a different value on the lounge experience.
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