One member this week is horrified at what they perceive is a potential fraud on behalf of Virgin when booking via the Virgin website. This member booked a flexi-fare and upon selecting the relevant fares and attempting to pay, the price was $17 more than the advertised price and no explanation was given for the surcharge. The same occurred with a saver lite- one leg journey. … [Read more...]
Virgin Australia is a popular topic at the Australian Frequent Flyer. In this category we provide tips, tricks and chat about Virgin, Virgin Velocity, and it's subsidiary Tiger Airways.
If you are interested in a novel way to earn Velocity points, you should definitely read our guide on how to Maximise Coles Flybuys & Woolworths Rewards points as you can convert Flybuy points to Velocity points.
From the late 1940s until the 1990s, Australia operated under a two airline policy. That policy put in place a law that specified only two airlines could operate the routes between major cities. Over the time it was in place, travel by air was expensive, and often inflexible. For some routes, there would be two departures within 5 minutes of each other and then nothing for … [Read more...]
When it comes to scams, unfortunately airlines are often good fodder for the scammers. As they are in the business of transporting thousands of people a day, it’s easy for the crooks to find a victim who recently took a flight. For the past few weeks, it has been Virgins turn, and a few of our members have been getting a phone call. I just received one of these calls and … [Read more...]
Many of our members who have had the pleasure of flying through Albury in recent months might have noticed the same Virgin ATR72 aircraft parked there since late February. While parked aircraft are not unusual, aircraft that are in airline service don’t stand still for long. It was certainly noticed by the Industry with pilot forums coming up with all sorts of rumours. This … [Read more...]
One of the hardest things about being a status holder with one airline is changing to the competition and missing out on your status benefits. Historically, much of government travel would be locked in with one provider. But with recent legislative changes, travel can now be on any airline, with the best fare of the day being the deciding factor. To assist in winning the … [Read more...]