Planning & Booking

A great trip starts with smart planning and careful booking. From finding the best deals to navigating frequent flyer programs, this section covers everything you need to make your travel dreams a reality. Check below for articles and advice on planning and booking your next trip, and chat to our community for more info.

Mistake

Travel Advice Ignored by Friends & Family

Many AFF members take pride in finding the best travel deals and optimising their frequent flyer points. But many say that they struggle to help friends and family members who don’t share the same passion for our hobby. There are countless stories of members who’ve tried to help, only to find their advice has fallen … Continued

JAL 787 Premium Economy

Premium Economy Deals to Europe

If you’re looking for something more comfortable than Economy but more affordable than Business or First class, Premium Economy can be an excellent compromise. More and more airlines have introduced Premium Economy products in recent years. This product is particularly attractive to many Australians, especially when flying to Europe or North America, as these are … Continued

Japan Mt Fuji

Getting to the Tokyo 2020 Olympics

Next year, Tokyo will host the 2020 Olympic Games. As is often the case when a city hosts a major sporting event, many thousands of visitors are expected to flock to Tokyo. The Tokyo 2020 Olympics will run from Friday 24 July to Sunday 9 August 2020, although there will be a few soccer matches … Continued

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Airline Jargon: What is a Long Sell?

Ever tried to book a frequent flyer redemption ticket, only to be told there’s no award availability? If you’ve ever tried to redeem your frequent flyer points for a flight, you probably answered “yes”! It will often be the case that there’s indeed no award availability on the flight you want. But sometimes the availability … Continued

out of business bankrupt

Bestjet Goes Bust, Tickets Cancelled

Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued

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Booking Battle: Online Travel Agents vs Airline

When booking flights, online travel agents like Bestjet, CheapOair and Trip.com are often cheaper than the airline’s own website. But are the savings worth it? An AFF member was recently searching for three Singapore Airlines Business class tickets. Laffer found the same flights available on Bestjet.com for $1,500 cheaper than Singapore Airlines’ own website. It is … Continued

Podcast #39: How Noise Cancelling Headphones Work

When to Call Airlines for the Fastest Service

If you’ve ever had to call an airline – especially Qantas – you’ve probably had the frustrating experience of an extended wait on hold. But it doesn’t have to be this way! By calling at off-peak times, you’ll be served much faster. So, when exactly is the best time to call Qantas and other airlines? … Continued

Final call

Last Call for Hong Kong Fuel Surcharge Loophole

There’s just one week left to take advantage of Hong Kong’s fuel surcharge ban! From 1 November 2018, fuel surcharges on award flights departing from Hong Kong will no longer be regulated. This will likely lead to a sharp increase in the taxes and carrier charges you’ll pay when redeeming points out of Hong Kong. … Continued