Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have had their bookings cancelled by the … [Read more...]
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Travelling with children in Business class can be fraught with peril. But it's not just the children that can cause problems. Some adults flying in Business would prefer that there were no children. But few take matters into their own hands! AFF member ermen had a strange experience recently while flying with his young children on a Singapore Airlines flight from Singapore … [Read more...]
When booking flights, online travel agents like Bestjet, CheapOair and Trip.com are often cheaper than the airline's own website. But are the savings worth it? An AFF member was recently searching for three Singapore Airlines Business class tickets. Laffer found the same flights available on Bestjet.com for $1,500 cheaper than Singapore Airlines' own website. It is not … [Read more...]
If you've ever had to call an airline - especially Qantas - you've probably had the frustrating experience of an extended wait on hold. But it doesn't have to be this way! By calling at off-peak times, you'll be served much faster. So, when exactly is the best time to call Qantas and other airlines? We've put together a quick guide on when to call airlines including Qantas, … [Read more...]
There are very few people that would turn down an upgrade to Business or First Class. In fact, many of us go to great lengths to avoid sitting in a cramped seat at the back of the plane for a few hours. But one AFF member believes that flying cattle class has its perks. Sure, it's not as luxurious as the pointy end. But Economy has redeeming qualities that can make the … [Read more...]