Forced downgrade leaves Expedia customer fuming

One member is furious that online travel agent Expedia downgraded their business class ticket to economy without explanation. Having booked a business class trip to Europe, Expedia now says the member will need to pay $1,200 to “upgrade” the ticket back to business class. When our member then threatened to cancel the ticket, Expedia demanded … Continued

Lost Luggage Havoc

One member was shocked recently to discover their carry-on luggage had been stolen between boarding the plane and take-off. This member had placed their carry-on items including a computer and credit cards in the seat pocket after boarding. They then got up to use the bathroom before take-off, returning only to discover that the items … Continued

Toddlers in First Class: A Recipe for Disaster?

Screaming toddlers can be a nightmare anywhere, let alone on a long flight. But one member this week wonders if they are simply asking for trouble by taking their 18-month-old with them on a long flight in first class. Of prime concern to our member is the disruption and inconvenience a screaming infant could cause … Continued

Flying to Europe & back for under $1000!

The introduction of “low-cost carriers” has seen a dramatic drop in the price of airfares, making it possible to fly long distances for just a few hundred dollars, or short distances for less than the cost of the cab to the airport! But when it comes to cheap flights to Europe, there have traditionally been … Continued

New Year Travel Aspirations

Our members reminisce about the year that was and ramp up their 2015 travel goals. Some members commit the ultimate frequent flyer faux pas and admit that high on their list of priorities for 2015 is to fly less! Air travel Safety also features high on our member’s wish-lists with some members revealing their noble … Continued