What are Married Segments?

If you’ve ever booked a flight, chances are you’ve come across the issue of “married segments”. But what are they, and how do they affect the price of your ticket? In airline speak, a married segment refers to two (or more) connecting flights that are priced based on the origin and final destination. For example, a … Continued

Qantas Lost Luggage Debacle

From time to time, luggage does get lost in transit. It’s one of the realities of air travel. But for affected passengers, it’s the way in which the airline resolves the problem that can make all the difference. AFF’s founder and site administrator, admin, was particularly unimpressed with Qantas recently after their bag went missing for … Continued

Living the Flying Dream

What’s your dream flight? This week our members discuss their ideas of the ultimate flying indulgence, be it a flight on the Concorde, a trip in First class or the chance to fly in a private jet! One member’s dream is to fly in Etihad’s “The Residence”. Residence passengers enjoy a three-room suite containing a … Continued

Advice for a First-Time Flyer

A new member has decided to take the plunge and travel overseas for the first time at the age of 50! While this first-time flyer is excited, th’re very nervous about the long flight to London. They’re unsure what to expect and are concerned about flying long distances over water. Our members have generously offered … Continued

Compensation for mid-air injury

It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued