If you’ve ever had to call an airline – especially Qantas – you’ve probably had the frustrating experience of an extended wait on hold. But it doesn’t have to be this way! By calling at off-peak times, you’ll be served much faster. So, when exactly is the best time to call Qantas and other airlines? … Continued
There are very few people that would turn down an upgrade to Business or First Class. In fact, many of us go to great lengths to avoid sitting in a cramped seat at the back of the plane for a few hours. But one AFF member believes that flying cattle class has its perks. Sure, … Continued
Have you ever noticed that some flights are more expensive if you only spend a short amount of time at the destination? This is probably a result of airlines imposing a “minimum stay” requirement on their cheapest fares. For example, say that you need to travel to New York for a short work trip. You’ll … Continued
An Air New Zealand customer is significantly out of pocket after a series of unfortunate events that none of the three airlines involved are willing to take responsibility for. While Air New Zealand, Qantas and Emirates play the blame game, this passenger is still waiting for a refund. Artorias was booked to fly across the Tasman … Continued
There’s just one week left to take advantage of Hong Kong’s fuel surcharge ban! From 1 November 2018, fuel surcharges on award flights departing from Hong Kong will no longer be regulated. This will likely lead to a sharp increase in the taxes and carrier charges you’ll pay when redeeming points out of Hong Kong. … Continued