ACCC Seeking Submissions on Qantas Flight Credits
If you’ve had trouble using a Qantas flight credit or believe you were overcharged when doing so, the Australian Competition & Consumer Commission (ACCC) would like to hear from you.
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Qantas
As Australia’s national carrier and largest airline, Qantas holds a special place in the hearts of many Australians. Its Qantas Frequent Flyer program is one of the country’s most popular loyalty programs, offering Australians countless opportunities to earn and redeem points.
Explore our Qantas articles for tips, guides, and insights on flying with Qantas and maximising its frequent flyer program.
Spare a Thought for the Poor Qantas Contact Centre Staff
It’s obvious to anyone who’s tried to contact Qantas recently – be it by phone, email, social media or elsewhere – that the airline has completely lost the plot when
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The Qantas Frequent Flyer Redemptions You Can’t Book Online
The Qantas website may have plenty of irritating IT bugs, and there are quite a few basic things that can’t be done on it. But one good thing about the
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Qantas “Enhances” Call Centre Experience at the Airport
Ever since Qantas closed its airport sales counters and service desks, customers at the airport with ticketing issues have been forced to phone the Qantas call centre. If you arrive
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Even Platinum Members Can’t Reach Qantas Anymore!
Last Monday, I wrote an article explaining how you could get better customer service from Qantas by taking advantage of the current Double Status Credits offer to reach Platinum status.
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