If you have Points Club membership, Qantas Frequent Flyer Silver status or a premium Qantas co-branded credit card, you may have received some complimentary Qantas lounge invitations. These one-time passes can generally be used to access domestic Qantas Club and international Qantas Business Lounges before flying on the same day with Qantas or Jetstar. If … Continued
When I needed to fly from Melbourne to Sydney with a checked bag this week, I’ll be honest – Qantas was not my first choice. Given all the delays, cancellations and lost bags of late – combined with Qantas’ woeful customer service on the ground when things go wrong – I would have preferred to … Continued
Qantas has finally fixed an error with the way its website prices Classic Flight Rewards on Alaska Airlines after more than a year. Last month, Australian Frequent Flyer highlighted a glitch with the Qantas website where Business Classic Reward seats on Alaska Airlines were being incorrectly priced at the higher “First Class” level. The Qantas website even … Continued
When booking a series of flights on one ticket, you would expect to be looked after if the first flight was delayed and you missed your onward connection as a result. But this is not what happened to an AFF member who recently booked a Qantas ticket to Greece. In fact, Qantas abandoned the passengers … Continued
For Qantas Frequent Flyer members who earn at least 350,000 points each year, Points Club Plus membership comes with some great benefits. But for Qantas flyers who already hold Gold, Platinum or Platinum One status, one of the key Points Club Plus benefits is absolutely useless. Qantas has realised this, and could now be considering changes … Continued