Qantas No Longer Triaging Repeat Callers
The Qantas call centre used to triage customers who called repeatedly within a short time to a more experienced onshore agent. This is no longer happening.
Category: Qantas
Can You Upgrade Codeshare Flights with Qantas Points?
You can request a Classic Upgrade Reward with Qantas points when booking selected Qantas codeshare flights operated by LATAM or Aircalin.
A Simple Way Qantas Could Make Points Club Plus More Attractive
It would be good if Points Club Plus members had the choice between either a Qantas Club membership or four transferrable lounge invitations.
QantasLink Welcomes ex-Spirit A319s Into Fleet
QantasLink has taken delivery of its first of three Airbus A319 jets, which will be based in Perth and fly to destinations within WA.
The Qantas Classic Rewards With No Taxes or Charges
When redeeming Qantas points for Classic Rewards on domestic Japan Airlines flights, there are no taxes or carrier charges payable whatsoever.