Whether you travel once a year or once a week, chances are delays and cancellations will eventually impact your plans. For a leisure traveller, it could be said your time is not so important. But what about someone in business, can the airlines be held liable for the productivity lost? After a recent bad experience … Continued
Every second year, Farnborough in the UK hosts a very large air show. Aside from the displays on the ground and in the air, there is much interest in who announces what when it comes to new aircraft orders. With the massive orders in the past 18 months for both the Airbus A320NEO and Boeings … Continued
When the Qantas and Emirates partnership first came to light, many of our members pondered on the impact it might have on services to New Zealand. While Qantas has been steadily reducing widebody capacity, in favour of more frequent 737 operations, Emirates have been putting their biggest aircraft on the route. Each day, an Emirates … Continued
Technology has an impact in almost every part of our lives these days. Whether you like it or not, information about you is now easier to find and store than ever before. When you sign up for a frequent flyer program, you often fill in a profile detailing your interests etc. As time goes by … Continued
Our Platinum members are in a flurry with rumours that the Qantas dedicated Platinum member’s help desk may be coming to a close in the coming months. However, the crisis may be unfounded as it appears the help desk is merely moving to Hobart. This means some of the customer service representatives will be made … Continued