This week our members discuss the compensation received from Qantas after their flight was ruined by defective on-board equipment. Issues warranting compensation on recent flights range from faulty in-flight entertainment systems to broken seats; and the compensation received varied from a few thousand points to many hundreds of dollars. Although most passengers would prefer that … Continued
Qantas announced last week that it will add two additional domestic routes to destinations in Queensland. From October, the airline will begin long-awaited direct flights between Melbourne and the Gold Coast. Flights from Sydney to the Sunshine Coast will also be added just in time for Christmas. This comes as further good news for Queenslanders … Continued
With over 10 million members, the Qantas Frequent Flyer program is arguably the most popular frequent flyer program in Australia. Technically it isn’t free to join as Qantas charge an $89.50 joining fee to Australian residents. But the good news is that there are a number of ways to avoid paying this fee altogether and … Continued
For the second time this year, Qantas has cut its fuel surcharges following an ongoing decline in fuel prices. These cuts will reduce the price of frequent flyer redemption tickets by up to 25%, depending on the route and travel class. Our members are mostly pleased to see a reduction, however agree that Qantas’ fuel … Continued
One member is in a rather envious position. They want to use their frequent flyer points to cross that first class flight off their bucket list. Faced with a multitude of airlines and first class products to choose from, our member asks for advice in choosing the best route and airline to make the most … Continued