Qantas’ Price Promise is virtually worthless, according to one member. This member’s recent claim was rejected on a minor technicality. But Qantas still refused to honour their guarantee, even after further supporting evidence was submitted. Qantas customers are offered a refund of the fare difference and 1,000 Qantas points if a cheaper price is found … Continued
Qantas and Vodafone have announced a new point-earning partnership. Qantas Frequent Flyer points can now be earned on any of Vodafone’s new “Qantas Red” mobile phone plans. The tie-up fills a gap in the Qantas Frequent Flyer program that was created after the withdrawal of Optus last year. But the way in which points are … Continued
Using your Qantas points for international Economy class flights has just become better value! Qantas has reduced the cost of some Classic Reward flights, lowing both the number of points required and the “taxes” that need to be paid in addition to the points. Economy Classic Reward flights on most Qantas international routes have seen … Continued
A number of members have observed Qantas lounge staff attempting to “scam” customers into leaving a tip. These members were not impressed, and believe that such behaviour detracts greatly from the premium experience of the lounge. The scam appears to be targeting customers using the showers in Qantas’ Los Angeles lounge. As recently as last week, … Continued
Are Qantas points a valuable currency, or is the point chase futile because free reward travel is out of reach? The high cost of frequent flyer rewards tickets, combined with excessive fuel surcharges have led some members to claim that Qantas points are in fact worth very little. Firstly, they argue that other programs including … Continued