Connecting from a domestic to an international flight in Sydney can be a time-consuming process. The international and domestic terminals are located several kilometres apart. Passing through the immigration and security checkpoints can also be a lengthy process. Despite this, Qantas continues to sell connections with as little as 60 minutes between the scheduled arrival … Continued
One of the well-publicised benefits of Qantas’ partnership with Emirates is reciprocal access to both airlines’ airport lounges. Qantas frequent flyers are allowed to use the Emirates lounge when flying Qantas or Emirates, and vice versa. But Qantas flyers have reported being turned away from Emirates lounges. A Platinum Qantas flyer recently tried to access … Continued
Qantas has been accused of misleading customers by advertising and selling flights in a higher class of travel than they really are. There is a well-known issue with the Qantas website where flights will be filed in a premium class of travel, even though some segments of the journey are in a lower cabin class. … Continued
Tickets for Qantas’ non-stop Perth-London flights are now on sale. Qantas will become the only airline to offer non-stop flights from Australia to Europe when it begins flying from Perth to London on 24 March next year. Qantas is hoping that its customers will pay a premium for the convenience of a direct flight. The … Continued
One member is furious after Qantas cancelled their flight, then downgraded them from Business to Economy on the replacement flight. To make matters worse, this member has not received any compensation for the downgrade. This member was travelling with their wife and infant son from Sydney to New York, with a stopover in Los Angeles. … Continued