Qantas vs Emirates in First Class

Qantas and its partner Emirates offer distinctly different First class products. So, if both are the same price – or the same number of points – which airline is the better choice? My partner and I are looking at booking an award flight from MEL to SIN next year and have enough points to fly … Continued

Earning Quick & Easy Qantas Points

If you’re just short of the Qantas points needed for a reward flight, don’t worry! There are numerous ways to earn Qantas points quickly, easily and cheaply. One member was recently 4,500 points short of a reward flight. Thanks to our community’s advice, they were able to bridge their points shortfall in under 24 hours. … Continued

Qantas First Lounge Passes for Platinum One Members

Qantas has added a new benefit for its top-tier Platinum One frequent flyers. Platinum One members now receive two annual lounge passes which can be gifted to friends and family or used to bring additional guests into the lounge. These passes can be used in Qantas’ acclaimed international First class lounges, or any other international … Continued

Another Win for Airline Customer Advocate

Two months ago we brought you the story of AFF member kpc‘s downgrade from First class. This member had booked a First class award using Qantas points from Dallas to Sydney. The flight was cancelled at short notice and they were re-booked into a mixture of Economy and Business class via Los Angeles and Auckland. … Continued

Qantas Downgrades Flight… to a Bus

Aircraft downgrades are frustrating for frequent flyers. But Qantas took this a step further recently, cancelling their last flight of the day and rebooking passengers onto a bus! To make matters worse, our member had paid a premium for a “flexible” ticket. Despite this, they ended up paying $127 for the privilege of changing their … Continued