Disgruntled Qantas Customers Kept Waiting

If you’ve been waiting an eternity for a refund from Qantas, you’re not alone. Many Qantas customers have posted recently about their frustration in waiting for a refund from the airline. It appears that waiting several months for a refund from Qantas, even in cases where the airline cancelled its own flight, is now normal. … Continued

Qantas Club Access Restricted

Qantas Club members and Gold frequent flyers will be temporarily unable to bring guests into Melbourne’s Qantas Club lounge from next month. Complimentary Qantas Club passes and invitations, such as those offered to Silver frequent flyers and some credit card holders, will also not be accepted. The restrictions will apply during the “peak” periods of … Continued

Qantas vs Emirates in First Class

Qantas and its partner Emirates offer distinctly different First class products. So, if both are the same price – or the same number of points – which airline is the better choice? My partner and I are looking at booking an award flight from MEL to SIN next year and have enough points to fly … Continued

Earning Quick & Easy Qantas Points

If you’re just short of the Qantas points needed for a reward flight, don’t worry! There are numerous ways to earn Qantas points quickly, easily and cheaply. One member was recently 4,500 points short of a reward flight. Thanks to our community’s advice, they were able to bridge their points shortfall in under 24 hours. … Continued

Qantas First Lounge Passes for Platinum One Members

Qantas has added a new benefit for its top-tier Platinum One frequent flyers. Platinum One members now receive two annual lounge passes which can be gifted to friends and family or used to bring additional guests into the lounge. These passes can be used in Qantas’ acclaimed international First class lounges, or any other international … Continued