Qantas Online Mall Points Missing

Numerous AFF members have reported problems with Qantas points earned via the Online Mall not posting. Qantas used to promise that points earned from purchases through the Qantas Online Mall would be credited within 30 days of making the purchase. This recently changed to “4-8 weeks”. But many Qantas Frequent Flyer members are still waiting … Continued

New Qantas Bonus Status Credits Offer

Qantas has announced a brand new bonus status credits offer! Until 19 June, Qantas is offering 50% bonus status credits to frequent flyers registered with Qantas Business Rewards. Using this offer, you can fast-track your way to Qantas Silver, Gold, Platinum or Platinum One status! The offer can be used with as many new bookings … Continued

How to Redeem Qantas Points for China Eastern Flights

It’s now possible to book China Eastern award flights on the Qantas website! This is great news for Qantas Frequent Flyer members because China Eastern has excellent award availability, including in Business and First class. Almost every China Eastern flight to or from Australia has two Business class reward seats available. China Eastern may be … Continued

Qantas Error Strands Customer in Cuba

A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued

Qantas Considering Unbundled Fares?

Qantas is reportedly considering a “pay as you go” service model on flights between Australia and New Zealand. In a move that would copy the existing models of Air New Zealand and Virgin Australia, Qantas passengers could be charged extra for things like checked baggage, meals, drinks, frequent flyer points, seat selection and in-flight entertainment … Continued