Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Qantas 787

Qantas Returns to South Africa

Qantas has resumed regular passenger flights to South Africa after a hiatus of almost two years, with 3x weekly Boeing 787-9 services on the Sydney-Johannesburg route. Qantas flights QF63 from Sydney to Johannesburg, and the return QF64 back to Sydney, are now running on Wednesdays, Fridays and Sundays with the following schedule: QF63 Sydney 10:15 … Continued

12 Jan 2022 Qantas
Shangri-La Yanuca Island, Fiji

Bonus Status Credits on Qantas Hotels & Holidays

Qantas Frequent Flyer is offering 10 status credits per night on selected hotel and holiday bookings for a limited time, up to a maximum of 100 status credits. This offer is available for eligible Qantas Hotels and Qantas Holidays bookings made from 26 until 31 December 2021. A range of domestic and international Qantas Hotels and … Continued

26 Dec 2021 Qantas
British Airways staff member

How to Earn British Airways Executive Club Status

If you fly frequently with Oneworld airlines but would like an alternative to the Qantas Frequent Flyer program, British Airways Executive Club could be a logical choice. There are some distinct advantages to earning Oneworld status with British Airways Executive Club instead of Qantas Frequent Flyer. This is especially the case if you fly quite … Continued

22 Dec 2021 British Airways
Qantas A321XLR livery

Airbus Jets to Replace Qantas Narrow-Body Fleet

Qantas has confirmed that it will replace its ageing Boeing 737-800 fleet with the Airbus A321XLR, and its Boeing 717s with Airbus A220s. The new jets will begin to arrive in around three years and will form the backbone of the Qantas domestic fleet for the next several decades. Over recent months, Qantas had been … Continued

16 Dec 2021 Qantas
Virgin Australia Lounge, Canberra

Virgin Lounge Access for FlyPelican Passengers

FlyPelican passengers departing from Sydney or Canberra on selected fare types can now enjoy access to the Virgin Australia Lounge ahead of their flight. From this week, FlyPelican passengers booked on a Pelican Corporate or Pelican Flexible fare receive lounge access, where available, as an inclusion with their ticket. This is available regardless of your … Continued

Virgin Australia retail menu items

Virgin Australia Refreshes Onboard Menu

Virgin Australia has improved the range of food and drinks available for sale in its onboard retail menu, with new options including hot food for passengers in Economy Class on domestic and international flights. Virgin has added nine new menu items to its buy on-board retail menu including muffins, Violet Crumble chocolate bars and Cheezels. … Continued

15 Dec 2021 Virgin Australia
Qantas 787 Italy route launch

Qantas Announces Seasonal Perth-Rome Flights

Qantas will launch direct Perth-Rome flights from June 2022, with 3x weekly flights during the European summer when demand for leisure travel to Italy is at its peak. Running from 22 June until 6 October 2022, the seasonal flights will be operated by the airline’s Boeing 787-9 Dreamliners. The flights will run as a Sydney-Perth-Rome … Continued

15 Dec 2021 Qantas
Qantas 787

Qantas Customer Cancels $350k of Flights After 71 Hours on Hold

Last week, Australian Frequent Flyer exposed the dire state of the service being provided by the Qantas call centre. Many customers are waiting hours on hold, only to speak to staff who can’t assist with even basic requests – or for their calls to be disconnected. Clearly, this story has resonated with Australians. Following last Thursday’s … Continued

13 Dec 2021 Qantas
Qantas service desk - what service?

The Qantas Call Centre is a Disgrace

If you’ve tried to phone Qantas recently, you probably already know how difficult it is to get through to the call centre. Unless you have Platinum or Platinum One status, wait times regularly run into the hours and even if you can get through, there’s no guarantee of receiving correct information or proficient assistance with … Continued

9 Dec 2021 Qantas