Air NZ Catering Catastrophe

One member is appalled at being offered just $20 worth of Air New Zealand vouchers as compensation for an in-flight meal that left them “very ill”. The Business class passenger had requested a vegetarian meal. But by the time they discovered that the meal in fact contained chicken, it was already too late. The catering … Continued

Fast-track to Virgin Velocity Status

Gold status with Virgin Australia’s Velocity program can be a valuable asset for frequent travellers. Benefits include complimentary lounge access, increased upgrade opportunities, bonus points and even the ability to change to an earlier flight for free. Virgin status can be earned by flying with Virgin Australia and its partner airlines. Often the path to … Continued

Etihad launches A380 flights to Melbourne

Etihad Airways will begin flying its flagship Airbus A380 to Melbourne from June next year. The A380s, which already fly daily to Sydney, offer a more comfortable journey in all classes of travel. But First Class passengers can expect to be especially pampered. The A380 is equipped with “apartments” in First, as well as on-board … Continued

Bridging a Frequent Flyer Points Gap

Many frequent flyer point collectors save up for years in order to redeem those points for Business class flights to Europe. But if you still don’t quite have enough points to cover the trip, what other options are available? I’m a Gold FF with about 250k points. I’m going to Europe with the wife in … Continued

British Airways: A Smart Alternative to Qantas Frequent Flyer?

After a series of recent changes that have effectively devalued the Qantas Frequent Flyer program, many are looking towards alternatives. Virgin Australia is an obvious choice, while the American Airlines AAdvantage program is a popular program within the oneworld alliance. But the British Airways Executive Club program is rarely given a second thought by most … Continued