The first of Virgin Australia’s refurbished Boeing 777 aircraft is now in service! Virgin is currently refurbishing their entire long-haul fleet with new suites in Business class, an on-board bar and brand new Premium Economy seats. These aircraft will operate on Virgin’s routes to Los Angeles and Abu Dhabi. Virgin’s new Boeing 777 Business class … Continued
This week one member is less than impressed with the shocking service from online travel agent “BYOjet”. After paying for a flight, the member received a ticket for a flight 3 months after the date booked. But this was just the start of the problems. When the member tried to contact BYOjet, they were advised … Continued
The security of Qantas Frequent Flyer accounts is being questioned this week after a member’s account was hacked. Almost 50,000 points were stolen. The member’s private information would have also been compromised. Having somehow managed to obtain this member’s PIN number, the hacker redeemed over 30,000 points worth of Myer gift vouchers. After spotting the fraudulent transactions, … Continued
New parents can now elect to pause their Qantas Frequent Flyer membership for up to 18 months. The family-friendly change has been welcomed by our members, but how does it compare to Virgin’s “Membership Pause” policy? Qantas’ new “Status Hold” is available to new parents, including foster parents, for up to 18 months. During the hold period, eligible members … Continued
It appears that Qantas is now severely restricting Classic Flight Reward seat access to Bronze frequent flyers, particularly in premium cabins. Members of oneworld and other partner airline programs wishing to redeem points for Qantas flights may also be affected. Our members have noticed a significant difference in the award availability seen on the Qantas website by … Continued